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Vulnerability Management Specialist (21-140)

Company: Spok
Location: Plano
Posted on: May 3, 2021

Job Description:


The Vulnerability Management Specialist (VMS), works with IT, other Information Security (InfoSec) team members and managed service providers to protect Spok from a variety of cyber threats. The VMS will work closely with the Director of IT Security to mature and improve the Spok cyber defense capabilities. The VMS will support multiple initiatives focused on increasing efficiency of cyber security operations, maximizing speed and efficacy of threat analysis, detection, and prevention, and ensuring continuous improvement of cyber security functions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Perform scans and drive remediation efforts on Spok's applications and on-premise software platforms
  • Work with Customers to diagnose and resolve scan issues, including confirming that appropriate patches and upgrades are in place ensuring the integrity of the system and environment security profile
  • Build and strengthen customer relationships in support of Spok products by demonstrating subject matter expertise of vulnerability management
  • Be the primary technical interface to business units, third party partners and stakeholders on vulnerability management with external customers
  • Provide continuous scanning, prioritization, and reporting of vulnerabilities throughout on-premise and cloud-based environments across both enterprise and service provider networks
  • Assist cross-department teams in remediating security vulnerabilities, ensuring regular communication of status and work products mitigate the intended vulnerabilities
  • Prepare detailed cyber security vulnerability metrics and reports for all Network Devices including Firewall Assessments
  • Participate in the Post-Incident Review process by which Spok assesses and analyzes key lessons learned from security incidents or prevention failures
  • Provide analysis of known and emerging threats to determine risks against Spok assets
  • Provide engineering analysis, design and operational support for vulnerability scanning systems. Perform vulnerability scans using vendor utility tools. Monitor system for failures or anomalies
  • Develop technical and programmatic assessments, evaluate engineering and integration initiatives and provide technical support to assess security policies, standards and guidelines
  • Implement, enforce and communicate security policies and/or plans for data, software applications, hardware and telecommunications
  • Review and recommend the installation, modification or replacement of hardware or software components and any configuration change(s) that affects successful identification of vulnerabilities
  • Communicate to management the impact on business/customer caused by theft, destruction, alteration or denial of access to information
  • Assist in the assessment and audit of compliance against the security policies and standards
  • Responsible for staying abreast of industry leading vulnerability and software security vendors
  • Other duties and responsibilities as assigned


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Associate's degree or equivalent from two-year college or technical school; and three to five years related experience and/or training; or equivalent combination of education and experience.

Required Skills and Qualifications:

  • Experience working with IP networking, networking protocols and understanding of security related technologies including encryption, IPsec, PKI, VPNs, firewalls, proxy services, DNS, electronic mail and access lists
  • Experience in QUALYS or RAPID7
  • Understanding of CVSS Vulnerability & Security Metrics

Preferred Skills and Qualifications:

  • Experience working with standards and frameworks related to information security (NIST Special Publications, COBIT, ISO, SOC, HITRUST, ITIL, etc.)
  • Experience with QUALYS

Keywords: Spok, Plano , Vulnerability Management Specialist (21-140), Other , Plano, Texas

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