Production Support Engineer
Company: JP Morgan Chase
Location: Plano
Posted on: May 3, 2021
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Job Description:
As a Production Support Engineer, you'll help build a meaningful
engineering discipline, combining software and systems to develop
creative engineering solutions to operations problems. You will be
working on the monitoring, automation, stabilization and
optimization of a suite of Microsoft SQL Server based applications.
You will be part of a team of SRE professionals working on the
transformational journey of the supported applications to a modern
platform with full support for DevOps and automated CI/CD
pipelines.We are looking for a software engineering professional
with experience working in Operations or SRE teams with hands on
Dev Ops implementation and CI/CD automation experience. You should
have experience in technologies and tools like - Microsoft SQL
server, SSIS, SSRS, Powershell SCripting and Control-M scheduling.
You should have the ability to monitor production BAU processes and
troubleshoot and triage production issues and work collaboratively
with L3 and AppDev teams for issue resolution within application
SLAs. You will work to identify the application SLO, SLI and Error
budget and will assist in facilitating the development and
implementation of Non Function Requirement (NFR) to reduce
application technical debt.On this team, you'll work in a
collaborative, trusting, thought-provoking environment. We
encourage diversity on our team, and are always expanding on our
journey to inclusiveness.Required Skills:2-4 years of enterprise
level professional experienceExperience working as a Support
Engineer supporting MS SQL Server applicationsAdministration of or
Development of MS SQL server applications Experience implementing
DevOps Toolchain and Continuous Integration/ Continuous Delivery
(CI/CD) pipelines Preferred SkillsExperience developing automation
scripts using PowerShellAdministration or development experience in
SSIS or SSRSExperience with Control-M scheduling toolFamiliarity
with Tableau Reporting toolExperience with ServiceNow Change
Management and Incident ManagementExperience working in Agile Scrum
or Kanban teamsFull timeSDL2017
Keywords: JP Morgan Chase, Plano , Production Support Engineer, Other , Plano, Texas
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