Hotel Front Desk Attendant

Company: WizeHire
Location: Plano
Posted on: May 3, 2021

Job Description:

Comfort Inn & Suites Plano East We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities Greet, check in, and check out guests when they arrive and leave the premises; distribute keys and room assignments; record credit card information Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests Work with the housekeeping staff to ensure rooms are ready for new guests Bookkeeping: keep accurate records of all hotel guest account information Field customer complaints when necessary Qualifications Comfortable taking telephone calls and mitigating stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills 1 year of experience in the hospitality industry of similar profession preferred Exhibits working knowledge of Microsoft office and reservation management systems Must have graduated high school, received a G.E.D. or equivalent Compensation $11 - $13 hourly About Comfort Inn & Suites Plano EastThe Comfort Inn & Suites Plano East philosophy about partnering with customers is rooted in our core values: Can-Do Attitude Always on Communication All-In Teamwork and I can Action We deliver our brand promise that Guest feel REFRESHED and READY to take on the day.

Keywords: WizeHire, Plano , Hotel Front Desk Attendant, Other , Plano, Texas