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Member Service Representative

Location: Plano
Posted on: May 3, 2021

Job Description:

DescriptionImagine going to work knowing that what you do each day positively influences the lives of people in your community. At the Y, strengthening community is our cause. We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. If you think you have what it takes, apply today! Member Service Representatives will do the following:Promote and sell memberships and servicesLearn to give quality tours according to the goals and interests of our membersScan member cards and greet by nameBuild relationships and retain membersAnswer member questions in a prompt, professional, and friendly mannerAttend paid trainings and meetings and learn new skillsWork with a team to make a lasting difference in your communityGeneral cleaning and making our members feel valued and appreciated.Schedule will be approximately 10 to 29 hours per week depending on the needs of the branchRequirements:Dedicated to helping othersProvide positive outlook and experiencesFriendly and team orientedAdaptable to changing situationsAbility to manage multiple prioritiesMust be able to stand for long periods of timeProfessional customer service and communication skillsResponsible for quality and accuracyAbility to learn new programs quicklyProficient with Microsoft Suite and web navigationCreative and innovativeHigh school diploma, GED, or higherBilingual helpful, but not required

Keywords: YMCA OF METROPOLITAN DALLAS, Plano , Member Service Representative, Other , Plano, Texas

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