PlanoRecruiter Since 2001
the smart solution for Plano jobs

Retail Personal Banker at Preston Headquarters

Company: Comerica
Location: Plano
Posted on: May 3, 2021

Job Description:

Retail Personal Banker I

The Retail Personal Banker (RPB) role will be responsible for contributing to the overall success of a Retail Banking Center by committing to banker-readiness, conducting marketing activities leading to revenue growth in loans, deposits and noninterest income, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives, while striving for excellence in execution in each of the mentioned areas. This role's work schedule involves occasional evenings and Saturdays and requires the lifting and movement of currency/coin packages weighing up to 25 pounds.

Position Competencies

Successful incumbents have composure, listening skills, a drive for results, time management, are customer focused, and can develop peer relationships.

Position Responsibilities:

Marketing Activities

  • Executes the proactive marketing activities for the attraction, retention and expansion of customers.
  • Completes assigned Daily Planning activities.
  • Provides effective New Customer Onboarding and Customer Engagement by, in part, routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
  • Participates in the acquisition of consumer and business clients through the effective use of targeted leads, self- sourcing new business, managing referral source relationships.
  • Supports Portfolio Management efforts to retain, expand and increase the number of portfolio customers in the Banking Center.
  • Impacts the revenue growth of the Banking Center.
  • Other duties as assigned.

Operational Risk

  • Ensures compliance with applicable federal, state and local laws and regulations, and Comerica's policies and procedures.
  • Ensures compliance and completion of necessary compliance related training.
  • Impacts the operational and risk activities and related results for the RPB role when opening accounts, loans and serving customers.
  • Adheres to all Banking Center Risk Assessment and Compliance standards
  • Controls losses by following policies and procedures.
  • Utilizes approval authority within guidelines, including approving CSR Transactions.
  • Other duties as assigned.

Customer Experience Management

  • Able to assess needs and add value to customers and prospects.
  • Educates and fulfills customer requests, routine and complex.
  • Resolves customer complaints.
  • Maintains and adds value to deepen existing relationships.
  • Provides transactional customer service, including but not limited to the following: accept and process deposits, withdrawals and payments and handle other over the counter and mail transactions, as needed.
  • Impacts the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
  • Other duties as assigned.

Partnership

  • Impacts the efforts that support Banking Center Collaboration.
  • Develops a relationship with the partner to support business development.
  • Identifies opportunities to add value to customers by introducing them to partners.
  • Other duties as assigned.

Position Qualifications

  • Associates Degree from an accredited college OR 60 college credits and 1 year of Customer Service experience OR High School Diploma/GED and 3 years of Customer Service Experience
  • 1 year of experience in Retail or Financial sales OR 1 year of experience in Consumer/Business sales development experience
  • 1 year of experience utilizing Microsoft Office Products including Word, Excel, and Power Point

Preston - Headquarters7:30 am to 5:30 pm Monday - Thursday; 7:30 am to 6:00 pm Friday; 8:30 am to 12:30 pm Saturday; Full-time hours will be scheduled during the hours listed.

Keywords: Comerica, Plano , Retail Personal Banker at Preston Headquarters, Other , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Parts Specialist (PT)
Description: p /p p O apos Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They also (more...)
Company: O'Reilly Auto Parts
Location: Lufkin
Posted on: 05/12/2021

Electrician
Description: US Army - Enlist as a soldier into the United States Army and become a certified Interior Electrician who is responsible for the installation and maintenance for
Company: US Army
Location: Lufkin
Posted on: 05/12/2021

Customer Service Advisor II
Description: p Please Note: Job cannot be performed in the state of Colorado, USA. /p p Job Title: /p p Customer Service Advisor II /p p Job Description /p p The Advisor II, Customer Service position interfaces (more...)
Company: Concentrix
Location: Jacksonville
Posted on: 05/12/2021


Certified Surgical Tech, Tyler, Full-time, 10:30a-7p M-F w/Call
Description: p Advancing Healthcare Together - The Future of Healthcare is in East Texas Why UT Health - East Texas Our People. Our people truly are our greatest strength. They make a massive difference in the amazing (more...)
Company: Ardent Health Services
Location: Tyler
Posted on: 05/12/2021

GENERAL LABOR - DIBOLL, TX
Description: Job is located in Diboll, TX.BASIC QUALIFICATIONS:i High School diploma, GED or
Company: Texas State Job Bank
Location: DIBOLL
Posted on: 05/12/2021

Front Desk Administrative Assistant
Description: Express Employment Professionals is seeking a Front Desk Administrative Assistant for
Company: Express EMPLOYEMENT PROFESSIONALS
Location: Tyler
Posted on: 05/12/2021

Customer Service
Description: 214066BRTitle:CUSTOMER SERVICE REPRESENTATIVEDivision:STOREJob Description:Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the (more...)
Company: Dollar Tree/Family Dollar
Location: Douglass
Posted on: 05/12/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Quitman
Posted on: 05/12/2021

Intensive Care Nurse - ICU Nurse - Travel - (ICU RN)
Description: b Job Description Requirements /b br / Intensive Care Nurse - ICU Nurse - ICU RN br / StartDate: 05/17/2021Available Shifts: 12 N Pay Rate: 1138.28 - 1254.43 br / br / This position presents an (more...)
Company: AMN Healthcare
Location: Lufkin
Posted on: 05/12/2021

Surg Tech - Days - Tyler , TX - JOB-00499750
Description: img src http://img.topusajobs.com/img2/ATCTXKk83soEY/tab.gif border 0 / FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands of facilities around (more...)
Company: FlexCare Medical Staffing
Location: Tyler
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Plano RSS job feeds