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Director - Visual Merchandising and Design

Company: Samsung
Location: Plano
Posted on: May 3, 2021

Job Description:

PositionSummaryRole andResponsibilitiesFor more than 40 years, the name Samsung has been at the forefront of innovation. Samsung's discoveries, inventions, and breakthrough products have helped shape the history of digital evolution. Today, Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Guided by a simple philosophy "Inspire the World, Create the Future" Samsung is committed to developing new technologies and innovative products that enhance the lives of its customers, employees, and the global community.Samsung Electronics America is the largest subsidiary of the Samsung Group, amounting to 70 percent of the group's revenue and reigning as the world's largest technology company with more than $200 billion in revenue. Globally the company has a presence in 80 countries and employs more than 270,000 people. Samsung is the world's leading provider of mobile phones, smartphones, and tablet computers"fueled primarily by the popularity of the Samsung Galaxy line of devices.Samsung Electronics USA is a $40 billion dollar business with a vast portfolio of superior quality mobile and electronics products. The business also plays a leadership role globally for creating the best new and next-generation products and platforms. Samsung's vision is to reach and engage the consumer through revolutionary retail stores and experience centers.BUSINESS UNITOur Samsung Electronics America Retail Operations Team is a growing and best in class organization within Samsung worldwide. We continue to challenge the existing retail models and processes to makes this team the home for talented, driven, and creative professionals, who want to be on the front lines of consumer electronics sales. Our team relishes the opportunity to push Samsung's retail capabilities to be the new paradigm for consumer engagement. With our partnerships with the top consumer electronics retailers and its own experiential sites, Retail Operations is delivering a consumer experience to maximize both sales and consumer satisfaction. If you are an individual who looks forward to finding opportunity in the challenges of building the best and most effective retail experience, then Samsung Electronics America's Retail Operations Team has a fulfilling home and work family for you.THE POSITIONThe Director Visual Merchandising and Design position will leverage consumer insights and data analytics to develop innovative, curated and customer-driven retail solutions that best represent a Samsung brand experience. In-line with the Samsung brand philosophy, this leader will direct a team responsible for designing and developing a unified customer experience across indirect retail channels and Samsung stores.Specific responsibilities include:Develop short and long-term visual merchandising strategies for Samsung Retail that focus on delivering the best Samsung brand experience at each customer touch point across Samsung stores, carrier stores, and National RetailLead and manage the relationship between the Retail Customer Experience and Samsung Global Retail Design (HQ) to ensure local design and merchandising integration aligns with global objectivesBuild a strong partnership with the Digital Experience team to create and deliver high-tech digital visual merchandising displays and fixturesLead the collaboration between Marketing and Retail Visual Merchandising and Design teams to deliver innovative visual merchandising concepts and creative explorations to support seasonal campaigns and product launchesLead the team to oversee third-party creative agencies across visual merchandising strategy and concepts and partner with the internal Creative Services Team to drive creative direction for in store displays and fixturesAbility to manage multiple and competing work priorities, demands and change. Able to balance and coordinate multiple design concerns, including business targets, brand expression, and spatial design. Must be highly organized with attention to detail and process orientedTeam is responsible for refreshing and communicating the Retail Brand Playbook to drive and maintain a consistent Samsung brand experience across Samsung stores, carrier stores, and National RetailEstablish, deepen and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business objectives to support visual merchandising and design strategies and programsBackground & Competencies Required: A Bachelor's Degree15+ years of retail leadership experience, preferably in technology and other fast moving categoriesExperience in customer experience design and visual merchandising developmentStrong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectivesWill need to be results oriented, seek empowerment, inquisitive, comfortable with ambiguity and possess versatile communication stylesAbility to manage and develop a team, work cooperatively within internal business partners locally and globally, and customers; sharing ideas and developing effective solutions in line with brand plans and company missionAbility to influence, lead, motivate and direct the activities cross functional resources and support groups to attain objectives, establish project schedules and execute within specified timelineTravel time: Approximately 25%.Desired Characteristics:Constantly curious, leading by example to ensure research, insights and data analytics drives our understanding of the customer and their needsA passionate customer advocateDemonstrated experience in executive presentations, story-telling and sound bitesSelf-starter, high level of energy, motivation and ability to work independently, mobilize teams into action and manage multiple projects with demanding platformsStrong leadership presence. Enables success for others through good partnerships and trusted partners. Skilled communicator who influences internal and external senior stakeholders and decision-makers.Experience in Omni channel environmentsChallenges the status quo, never settles and drives, innovates to find a better wayHumble, proud and creates environments where team members enjoy accountability and fulfilment from working in your teamSkills andQualificationsPlease visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please clickhere.Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.SDL2017

Keywords: Samsung, Plano , Director - Visual Merchandising and Design, Other , Plano, Texas

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