PlanoRecruiter Since 2001
the smart solution for Plano jobs

FT Front Desk Supervisor - Up to $15 hour

Company: Aimbridge Hospitality
Location: Plano
Posted on: May 3, 2021

Job Description:

The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. QUALIFICATIONS: + At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required. + College course work in related field helpful. + Previous supervisory responsibility preferred. + Must have a valid driver's license for the applicable state. + Must be able to convey information and ideas clearly. + Must be able to evaluate and select among alternative courses of action quickly and accurately. + Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results. + Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. + Must maintain composure and objectivity under pressure. + Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. + Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. + Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. + Must be able to work with and understand financial information and data and basic arithmetic functions. RESPONSIBILITIES: + Approach all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. + Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. + Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. + Maintain a friendly and warm demeanor at all times. + Set the standard for guest relations at the Front Desk. + Obtain all necessary information when taking room reservations. + Monitor all V.I.P. and special guest requests. + Review Front Office log and Trace File daily. + Fully comprehend and execute all relevant phases of the front desk computer system. + Ensure logging and delivery of all messages packages and mail in a timely and professional manner. + Be aware of all rates packages and promotions currently underway. + Be familiar with all in-house groups. + Be aware of all closed out and restricted dates. + Follow and enforce all Aimbridge Hospitality hotel credit policies. + Be able to perform all duties of Front Desk Agent. + Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed. + Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met. + Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader). + Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log). + Have knowledge of and assist in all emergency procedures as required. + Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner. + Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. + Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates. + Ensure the maximization of room revenue through Rooms Merchandising. + Answer all guest inquiries in a timely and professional nature. + Be involved in departmental meeting planning and execution. + Help maintain productivity levels at or above budgeted standards. + Perform any other duty as required by management. + Assist in training of new hires and current associates on a regular basis. + Attend meetings as required by management. Our hotel offers modern, comfortable rooms and a wide range of amenities for every stay here in Plano, Texas. Guests can make themselves at home in your spacious suite, which includes an in-room mini refrigerator as well as a well-lit work desk. Each morning we offer a complimentary hot breakfast in the hotel lobby. We offer a fitness center and a swim in our heated indoor pool. We offer an on-site event venue that's perfect for small business meetings or social gatherings. Our easily accessible Plano, TX hotel location places visitors near Baylor Medical Center and both of the Dallas-area airports. At the Fairfield Inn & Suites Dallas Plano, our guests are our #1 priority. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: + Medical, Dental, and Vision Coverage + Short-Term and Long-Term Disability Income + Term Life and AD&D Insurance + Paid Time Off + Employee Assistance Program + 401k Retirement Plan Job ID: 2021-33279 Full-Time/Part-Time: Full-Time Street: 4712 West Plano Parkway

Keywords: Aimbridge Hospitality, Plano , FT Front Desk Supervisor - Up to $15 hour, Other , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Customer Service
Description: p span style font-size:14px span style font-family:comic sans ms,cursive strong Insta-Cash Pawn /strong is looking for highly qualified individuals to join our team. Experience in the pawn industry (more...)
Company: Insta-Cash Pawn
Location: Jacksonville
Posted on: 05/12/2021

Surg Tech - Days - Tyler , TX - JOB-00499750
Description: img src border 0 / FlexCare is a nationwide leader in the staffing of travel nurses and clinicians. With access to thousands of facilities around (more...)
Company: FlexCare Medical Staffing
Location: Tyler
Posted on: 05/12/2021

Customer Service
Description: 214066BRTitle:CUSTOMER SERVICE REPRESENTATIVEDivision:STOREJob Description:Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the (more...)
Company: Dollar Tree/Family Dollar
Location: Douglass
Posted on: 05/12/2021

Store Sales Associate
Description: p Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We apos re growing, so if you apos ve ever wanted (more...)
Company: Citi Trends, Inc.
Location: Palestine
Posted on: 05/12/2021

Case Manager II
Description: p More personalized patient care /p p More professional impact /p p BE THE CONNECTION. /p p In your role as case manager, you can be the connection between exceptional care and the positive effect (more...)
Company: Encompass Health
Location: Tyler
Posted on: 05/12/2021

Grocery Stocker
Description: Maintains product levels and quality control
Company: Brookshire Grocery Company
Location: Quitman
Posted on: 05/12/2021

Intensive Care Nurse - ICU Nurse - Travel - (ICU RN)
Description: b Job Description Requirements /b br / Intensive Care Nurse - ICU Nurse - ICU RN br / StartDate: 05/17/2021Available Shifts: 12 N Pay Rate: 1138.28 - 1254.43 br / br / This position presents an (more...)
Company: AMN Healthcare
Location: Lufkin
Posted on: 05/12/2021

Tire Service Technician - Tyler
Company: Discount Tire
Location: Tyler
Posted on: 05/12/2021

Customer Service Advisor II
Description: p Please Note: Job cannot be performed in the state of Colorado, USA. /p p Job Title: /p p Customer Service Advisor II /p p Job Description /p p The Advisor II, Customer Service position interfaces (more...)
Company: Concentrix
Location: Jacksonville
Posted on: 05/12/2021

Industrial Electrician Helpers - Longview, TX
Description: h1 job description /h1 p style margin: 0px Assist industrial Journeyman electricians install cable trays/raceways, electrical and controls equipment. /p p style margin: 0px NO PER DIEM (more...)
Company: Primoris Services Corporation
Location: Tyler
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Plano RSS job feeds