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Process Engineer - Senior level

Company: USAA
Location: Plano
Posted on: May 3, 2021

Job Description:

Purpose of JobWe are currently seeking a talented Senior level Process Engineer for our offices in San Antonio, TX, Plano, TX or Phoenix, AZ. Partners with cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Responsible for consistently executing the Process Excellence (PX) strategy within P&C Tech Enablement. Executes process improvement projects that sustainably improve member and employee experiences and business deliverables. Identifies and manages existing and emerging risks that stem from business activities and ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies and procedures for business activities.Job RequirementsAbout USAAUSAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level. USAA Careers World Class Benefits (/watch?v=APwPQizcENY) (31 seconds) + Responsible for process improvement project that deliver measurable business results. + Utilizes knowledge of customers, products and processes to analyze business problem(s) and determine the best methodology to resolve defect or issue. + Synthesizes analyses, identifies root causes and develops and recommends key work products. + Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. + Serves as a resource to team members on escalated issues of an unusual nature. + Resolves issues and navigates obstacles to deliver work product and identifies opportunities and potential process engineer solutions. + Develops and designs process improvement recommendations; influences and mobilizes stakeholder commitment to change process, systems and structures to achieve business objectives.Minimum Experience:+ Bachelor's Degree in a related discipline or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree + 6+ years of relevant business experience to include 2 years of process improvement experience + Demonstrated use of statistics, LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements), and process engineering methodologies + Demonstrated ability to influence change at the leadership level and team level + Green Belt certification (one which required successful implementation of a process related project that solved a business problem/improved business performance) OR demonstrated completion of 3 Lean/Six Sigma projects When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.Preferred Experience:+ Strong technical background with experience in risk management + Interviewing process actors, process mapping, time/motion analysis, and identification of constraints + Leads and facilitates cross-functional, collaborative teams in business improvement industry standards to optimize the overall efficiency and effectiveness of the process + Remove constraints while maintaining software quality. (Delay, Bottleneck, Value) + Drives improvement efforts based on analysis + Facilitates prioritization of improvement with internal and external teams + Conducts basic statistical analysis + Resolves issues and navigates obstacles to deliver work product + Ability to effectively communicate and present process and process changes to leadersCompensation:USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - $158,900. Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premiumwill be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.Benefits:At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. Please click on the link below for more details. USAA Total Rewards (/usaa/Prospective-Employees)Relocationassistance isnotavailablefor this position.If you are an existing USAA employee, please use the internal career site in OneSource to apply.Please do not type your first and last name in all caps._Find your purpose. Join our mission._USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself you just need to share our passion for serving our more than 13 million members. USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Keywords: USAA, Plano , Process Engineer - Senior level, Other , Plano, Texas

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