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Hall Guide

Company: Food Hall Company
Location: Plano
Posted on: April 10, 2021

Job Description:

Legacy Hall is an innovative, European-style food hall complemented with the best elements of a beer garden, craft brewery and live entertainment venue. The three-story, 55,000+-square-foot space features 20 curated fast casual eateries and 5 full-service bars offering cuisine and flavors from around the world. Unlawful Assembly Brewing Co., a craft brewery and taproom, occupies the third floor and focuses on brewing with unexpected, fresh ingredients. The Box Garden is the Halls expansive outdoor entertainment venue, where guests can enjoy live music, movies, sports-watching parties and much more. Hall guides must be familiar with our hours of operation, menu items, price range, directions, and contact information. Greeter should also be able to provide directions to the food hall upon request. Objectives: * To ensure guests questions are answered promptly.* Represent the Legacy Hall brand well and give every guest the attention they deserve.* Be the most informed person in the building about Legacy Hall and each stall vendor and events happening each week. Responsibilities: (To include, but not limited to) * Genuine Friendliness greeting all guests in such a way to make them feel welcome.* Greeting and interacting with all guests and co-workers in a professional and friendly manner.* Arrive on time for scheduled shifts, ready to work. Proper uniform should be worn always while in work areas.* Respond to guest questions in a friendly and enthusiastic tone.* Keep floors and aisle ways clean and free of debris.* Provide guest right of way and assist guests directional needs to any of our individual food hall areas.* Assist with operational needs when necessary.* Provide genuine hospitality to all guests.* Understand and apply proper phone etiquette.* Knowledgeable of Legacy Hall floor plan for prompt way finding direction. Qualifications: * Fun, energetic and professional attitude always while working.* Ability to read, write, speak and understand English.* Ability to provide accurate information to guests both in person and over the phone.* Answer calls; taking messages or placing calls on hold when appropriate.* Ability to remain calm in stressful situations with a positive attitude. EOE / E-Verify Employer

Keywords: Food Hall Company, Plano , Hall Guide, Other , Plano, Texas

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