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Customer Service Representative- Entry Level

Company: Aerotek
Location: Plano
Posted on: April 9, 2021

Job Description:

Description:Receiving inbound calls, 60 to 80 per day, from members regarding life insurance policies. Explaining payments, pay outs, renewals, etc.Job Description SummaryAs a customer care professional, you receive inbound phone inquiries from our customers. Your goal each day is to ensure each interaction you have with our customers results in a great and positive experience. Job DescriptionHere are the core responsibilities expected from our customer care professionals: Provide solutions to customers! Our employees are empowered to make good business decisions based on the needs of our customers and our current business practices by providing complete and accurate information regarding life and health insurance, retirement and annuity investment products while focusing on customer satisfaction. Look for and be proactive for ways to make it easy for our customers to do business with us! Show the customer your care on each and every inquiry! As the voice of our company and as a customer care professional, it's important for you to personalize and express your care and concern for the customer using your skills to effectively resolve their service request or problem. Qualifications Have a high school diploma or equivalent Up to one year experience of contact center and / or customer service experience Excellent verbal and written communication skills Fundamental computer knowledge and maneuverability with windows applications Ability to work in a team environment to develop integrity, trust and respect of coworkers at all levels. Ability to maintain confidentiality of customer and company information. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Plano , Customer Service Representative- Entry Level, Other , Plano, Texas

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