GRS General Adjuster, Complex Commercial Property Claims
Company: Liberty Mutual Insurance
Location: Plano
Posted on: January 12, 2021
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Job Description:
At Liberty Mutual, our purpose is to help people embrace today
and confidently pursue tomorrow. That's why we provide an
environment focused on openness, inclusion, trust and respect.
Here, you'll discover our expansive range of roles, and a workplace
where we aim to help turn your passion into a rewarding profession.
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more, please visit
https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty
Mutual has proudly been recognized as a "Great Place to Work" by
Great Place to Work-- US for the past several years. We were also
selected as one of the "100 Best Places to Work in IT" on IDG's
Insider Pro and Computerworld's 2020 list. We have been named by
Forbes as one of America's Best Employers for Women and one of
America's Best Employers for New Graduates-as well as one of
America's Best Employers for Diversity. To learn more about our
commitment to diversity and inclusion please visit:
https://jobs.libertymutualgroup.com/diversity-inclusionLiberty
Mutual is an equal opportunity employer. We will not tolerate
discrimination on the basis of race, color, national origin, sex,
sexual orientation, gender identity, religion, age, disability,
veteran's status, pregnancy, genetic information or on any basis
prohibited by federal, state or local law.Advance your Claims
career at Liberty Mutual Insurance- A Fortune 100 Company!GRS
Single Carrier Property is a fast-paced, specialized department
that handles complex commercial property claims for our large
National Insurance Commercial customers. Our goal in GRS Property
is to deliver best-in-class service and outcomes through top
quartile claim handling. A GRS Complex Adjuster handles large loss,
complex, high exposure or unique issue claims that typically take
an extended period of time to bring to resolution. Ensures proper
coverage, reserves, file handling and settling of assigned cases.
Estimates losses directly or working with consultants, independent
adjusters and other experts to assess building, business income,
heavy equipment, builders risk and other complex damages. Serves as
a liaison to our broker and underwriting partners, with the goal of
achieving excellence in customer service and elite
underwritingResponsibilities:* Responsible to investigate large
loss commercial property claims, determine coverages, determine
liability, set and adjust reserves, evaluate claims, negotiate
settlements, authorizes and pays claims, etc. * Conducts onsite
inspections of losses, write estimates for repairs. May work with
contractors, building consultants or independent adjusters in the
estimation process. * Manage claims for business interruption and
proactively manage the periods of restoration. Independently scopes
large, complex losses. * Identifies and fully investigates
suspicious losses. Refers claims to SIU where appropriate and may
assist in investigation and settling of the claim. May deny claims
based on circumstances. * Communicates effectively with all levels
of customers, vendors and external stakeholders, in addition to
peers and various levels of management. * Applies critical thinking
skills and sound judgment to various claim and business priorities,
as assigned. * Review lawsuit documentation and supporting
documents, claims file, investigation, etc. Establish actions to be
taken to resolve lawsuit. Includes determining loss coverage,
amounts owed, discovery plans, setting reserves and negotiations. *
Establishes appropriate working team (Home Office Legal, Defense
Counsel and Home Office Claims Consultant, based on allegations
established in suit. Trains and mentors staff as required and is a
liaison with various internal and external business partners. * May
oversee the development and maintenance of data reports and manages
claim activity within the unit. * Keeps abreast of existing and
proposed legislation, court decisions and trends and experience
pertaining to coverage issues. * May analyze the impact upon claims
policies and procedures and advises Claims Management and personnel
to ensure compliance. * Leads special projects and assists the
Product Team and Management with designing and implementing
strategic organizational goals. This is 'gated': Staff levels for
this role are driven by organizational needs and per senior
management and limited to very few incumbents. Qualifications:*
Thorough knowledge of commercial property claims handling,
insurance operations; coverage evaluation; claims investigation,
loss assessment and reserving, and negotiation and settlement. *
Other skills required; intermediate computer competencies to
include Excel, ability to collaborate effectively through teamwork,
seek excellence through achieving results, practice continuance
improvement and have a customer service focus. Critical thinking
skills and a desire for continuous improvement will be essential
skills to succeed in this role. * Bachelor's degree or equivalent;
successful completion of required internal training programs; AIC
(Associate in Claims) modules 33, 35, 36; and at least 8 years of
progressively responsible experience. * Estimating knowledge using
Xactimate is required, CoreLogic (Symbility) is a plus, as are any
Xactimate Level 1,2,3 certifications. * Ability and willingness to
travel to the site of catastrophe for assignments that may last
several weeks.
Keywords: Liberty Mutual Insurance, Plano , GRS General Adjuster, Complex Commercial Property Claims, Other , Plano, Texas
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