Customer Service Representative

Company: Aerotek
Location: Plano
Posted on: January 12, 2021

Job Description:

Our client, a leader in the financial industry, is looking for experienced customer service representatives to join their team on a fulltime, contract-to-hire basis.This position will provide work from home for now - candidates must be comfortable with returning to office.Responsibilities for this position include (but are not limited to):* handling 60-80 calls per day.* Assisting customers with life insurance.* Being the first point of contact for clients calling in with questions and/or concerns.* Providing solutions to customers and an exceptional customer experience.Qualified candidates with possess the follow skills/experience/qualifications:* High school diploma* 1+ years of experience in customer service* Excellent verbal and written communication skills* Fundamental computer knowledge* Ability to work on a team and develop integrity, trust and respect* Ability to maintain confidentiality of customer and company information.Nice to have skills/experience:* A general understanding of life and health insurance* Knowledge of retirement and annuity investment products* Bilingual (En/Sp)We thank you in advance for your interest. Due to the large volume of applicants, only those qualified candidates selected to move through the process will be contacted.DisclaimerThe Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any othercharacteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email accommodation@aerotek.com. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position."About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Plano , Customer Service Representative, Other , Plano, Texas