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Americas Business Operations Manager, Professional Services

Company: Micro Focus
Location: Plano
Posted on: October 18, 2020

Job Description:

Americas Business Operations Manager, Professional Services

Job Description:

Americas Business Operations Manager, Professional Services ANY US LOCATION

Micro Focus helps organizations run and transform its business through four core areas of digital transformation: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk, and Governance. Our software provides the critical tools they need to build, operate, secure, and analyze their enterprise. By design, these tools bridge the gap between existing and emerging technologies enabling faster innovation, with less risk, in the race to digital transformation.

About the Role:

The AMS Business Operations Manager, Professional Services supports the Professional Services Americas region, functions, salesforce, delivery, customers and partners through the design, implementation, and operational execution of end to end processes and tools and business functions across the entire business.

The AMS Business Operations Manager, Professional Services is:

Responsible for managing the end to end business operations of AMS PS

Drives planning of the annual Orders, Revenue & Margin budgeting process

Owns end to end business processes, governance and control including forecast process, business reviews and execution of plans

Drives the annual Account Selection & Quota Setting process

Supports pipeline reviews and deals review process

Drives Sales Excellence and use of tool e.g. revegy

Responsible for compliance & governance across the business including supporting the TCE/NPS process

Supports the delivery of the key metrics in our PS Operational Metrics & Performance Dashboards e.g. utilisation, pipeline coverage, backlog, etc.

Provides business partnership to the AMS Leadership Team supporting both sales & delivery and is the the right hand person to the AMS Lead

Provides analysis and insights on all aspects of AMS PS business e.g. backlog, pipeline, sales performance, costs, NPS, leading indicators, etc.

Leads and develops the Regional PS Business Operations team

Reports directly to the WW Business Operations Lead and indirectly to the AMS PS VP

Education and Experience Required:

First level University degree. Advanced University degree a plus.

Typically 10-15 years directly related experience working in solution selling organization and/or system integration projects based organization.

Experience in an IT services organization in a client facing role with business development as part of the responsibility.

Experience as an Industry Specialist, Solution architect, Practice Principal.

If you want to be part of what's next and find out more about our available opportunities, visit Micro Focus Careers.

#LI-SD1

#DiceSD

Job:

Sales

Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status

Keywords: Micro Focus, Plano , Americas Business Operations Manager, Professional Services, Other , Plano, Texas

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