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Shift Lead

Company: Original ChopShop
Location: Plano
Posted on: September 17, 2020

Job Description:

Hello there!--At Original ChopShop, we're not only about just-feel-good food, we're about just-feel-good people! We welcome you to "come as you are," laugh a little (or a lot) and personalize each guest experience.--Position Overview:--You are a torch bearer for our ChopShop values. You will be responsible for "Chop'n up Shop." To us, this means interacting with a service-first mentality. It means working with the highest level of true teamwork. As a team member, you will create uncompromising food experiences in a fast, friendly, accurate and clean environment. You will report to the General Manager and Assistant General Manager and are encouraged to be original in your decision making to deliver a great guest experience.--Shift Leader Job Proficiencies--Shift leaders lead according to ChopShop Values.-- They lead a shift by deploying, managing and coaching team members, executing outstanding product quality, delivering great customer service and controlling cost for each shift.-- Follow standard ChopShop operating policies and procedures with essential areas of focus around:--Be Committed

  • Leads team members on shifts, including deployment, assigning tasks (cleaning, opening/closing duties) coaching and training
  • Knows all the ChopShop personnel policies, local food and safety procedures
  • Makes sure that all security procedures are executed (deposits, safe counts, opening/closing duties etc.)
  • Controls labor, waste, and cash on the shift--Be Honest
    • Resolve guest complaints/issues
    • Execute and support all food safety requirements and practices
    • Empowers are Team Members to make sure all guests leave happy--Be Original:
      • Welcoming to guest and team members
      • Working each shift with a purpose as a brand ambassador
      • Assist Team Members in their duties
      • Conduct table touches a.k.a. "House Checks" to ensure a clean and friendly environment--Be Positive
        • Coach team members to open, transition and close shifts
        • Manager and organize the FOH and delegate duties to team members
        • Knows and upholds ChopShop standards for food quality
        • Ensure that Kitchen procedures are standards are being metWhat You'll Do:Welcoming each guest with a genuine greeting. Be Original. There's only one you.--
          • Prepping and preparing food accurately.--
          • Deliver food from the kitchen to the dining room with a sense of urgency and care for the guests.--
          • Assisting guests with menu options and anticipating their needs to ensure we meet and exceed expectations.--
          • Ensure accuracy when communicating needs to team members and when preparing food.--
          • Conduct table touches a.k.a. "House Checks" to ensure a clean environment.--
          • Support your team by being flexible and available to work in multiple areas of operations to provide a smooth experience for the team and guests.--
          • Working each shift with purpose as a brand ambassador.--
          • Keeping your area clean and stocked.--
          • Following all food safety and security practices.--Who You Are:You share a love for food and eating well. You have a positive point of view, a genuine interest in serving others and a desire to be better. You speak, read, and write in English. You can stand for 8 hours and can lift at least 25 lbs. You agree that happy team members = happy guests and you want to be a part of a team that embraces your unique talents.--What we offer:--
            • Unmatched growth--
            • 50% off meals on and 50% off shift--
            • Competitive wages--
            • Fun and enthusiastic team environment--The first Original ChopShop opened in 2013, to provide a warm, welcoming place full of energetic people eager to serve good-tasting nutritious food and to make our busy guests feel comfortable.--Our Philosophy? Good food makes people happy and If you're happy, we're happy.--At Original ChopShop, we are Committed, Honest, Original and Positive. Individuality is our strength. Laugh a little (or a lot) - we think happiness is contagious and choose to find the good in every moment. Can you silverline-it?We're budding across Arizona and Texas---Come join us at the table!--About Original ChopShop--The first Original ChopShop opened in 2013, to provide a warm, welcoming place full of energetic people eager to serve good-tasting nutritious food and to make our busy guests feel comfortable.--Our Philosophy? Good food makes people happy and If you're happy, we're happy.--At Original ChopShop, we are Committed, Honest, Original and Positive. Individuality is our strength. Laugh a little (or a lot) - we think happiness is contagious and choose to find the good in every moment. Can you silverline-it?We're budding across Arizona and Texas---Come join us at the table!--

Keywords: Original ChopShop, Plano , Shift Lead, Other , Plano, Texas

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