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CIB - Securities Services - Client Billing Operations - Project Management Vice President

Company: JPMorgan Chase & Co.
Location: Plano
Posted on: September 13, 2020

Job Description:

Client Billing Operations supports the end to end Billing process for the global business units within both Securities Services and Escrow Services. These global CIB clients use Custody, Cash & Liquidity, Collateral Management, Accounting, Transfer Agency, Investment Analytics, Trust & Fiduciary, Middle Office Outsourcing, Foreign Exchange, and other products and services related to servicing assets for traditional and alternative funds. The department is comprised of 130+ full time professionals located in Plano, TX and Manila, Philippines., J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $22 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world., J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com. CIB - Securities Services - Client Billing Operations - Project Management Vice President

Plano, TX, United States

Full time

Department Description:

Client Billing Operations supports the end to end Billing process for the global business units within both Securities Services and Escrow Services. These global CIB clients use Custody, Cash & Liquidity, Collateral Management, Accounting, Transfer Agency, Investment Analytics, Trust & Fiduciary, Middle Office Outsourcing, Foreign Exchange, and other products and services related to servicing assets for traditional and alternative funds. The department is comprised of 130+ full time professionals located in Plano, TX and Manila, Philippines.

Role Description:

The CBO Change Management Project Manager is a key participant in a strategically important global, multi-year program to improve Operational STP, efficiency and automation. Central to this will be the onboarding of and operational process implementation to support new products and services, automation and manual process elimination, as well as oversight and governance of the Change the Bank book of work. A key enabler to the success of the program will be the appointment of a strong and experienced Project Manager to collaboratively develop key program assets, execute on core transformation deliverables and shape the longer-term change landscape for CBO.

Role/Responsibilities:

* Coordinate with key partners to lead the development of operational processes to support new products and services and manage the effective implementation and onboarding with CBO colleagues

* Develop and implement a governance model for all Change the Bank initiatives in which CBO participates

* Lead a manual process elimination program, influencing partners to challenge existing models and transform their processes

* Develop key program assets and collateral (including project initiation documentation, management reporting, risk logs) for senior audiences

* Project Management of key change deliverables and coordination of resources to ensure deliveries are timely, complete, and of high quality. Sample deliverables could include

+ Business Requirements

+ Milestone Reporting

+ Implementation Scheduling and Training

* Manage and build strong relationships and partnerships with a range of stakeholders

* Apply best practice techniques and methodologies to project management

* Complete regular project-level status reporting

* Escalate and articulate key risks / issues to Senior Management

* Translate information garnered through investigations into robust process maps, functional / technology architecture, operating and control model documentation - and other similar documentation

Skills, Attributes & Required Experience:

* Demonstrated ability to apply a structured approach to problem solving

* Excellent organizational / project management skills

* Excellent communication skills - both written and verbal

* Strong analytical skills

* Capacity to think laterally and convey an understanding of the big picture

* Strong risk and controls awareness

* Self-starter, able to work autonomously, under pressure and to fixed deadlines

* Ability to work with cross-functional global teams and interact with and influence staff at all levels

* Adaptability to a fast paced, consistently changing environment; react to high pressure situations in a professional manner

* Exposure to financial services change management is preferred

* Alteryx, Tableau, and Pitch Pro experience preferred

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $22 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About J.P. Morgan Chase & Co.

J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at www.jpmorganchase.com. * Demonstrated ability to apply a structured approach to problem solving * Excellent organizational / project management skills * Excellent communication skills - both written and verbal * Strong analytical skills * Capacity to think laterally and convey an understanding of the big picture * Strong risk and controls awareness * Self-starter, able to work autonomously, under pressure and to fixed deadlines * Ability to work with cross-functional global teams and interact with and influence staff at all levels * Adaptability to a fast paced, consistently changing environment; react to high pressure situations in a professional manner * Exposure to financial services change management is preferred * Alteryx, Tableau, and Pitch Pro experience preferred

Keywords: JPMorgan Chase & Co., Plano , CIB - Securities Services - Client Billing Operations - Project Management Vice President, Other , Plano, Texas

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