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Director - eCommerce Analytics

Company: J.C. Penney Corporation, Inc
Location: Plano
Posted on: September 13, 2020

Job Description:

eCommerce & Digital Experience Plano, Texas

As a critical leader of the eCommerce & Digital Experience team, this person provides the analytical leadership across multiple areas in support of JCP.com. The position works closely with the entire leadership team, including the Chief Digital Officer, Technology, Product Management, Site Merchandising, Planning & Allocation, Site Optimization, Enterprise Fulfillment, Search, and Operations in order to provide best practices and insights across the organization.

Responsible to develop the vision and drive the design and execution of the overall data and analytic strategy for the enterprise for online analytics data capture, data content management, online business dashboards, sales and marketing data centric products and advanced analytics capability for deep dives.

Primary Responsibilities:

Develop business centric dash boards with deeper insights into key levers of the business, deeper understanding of online business and financials

Strategy/infrastructure/tools – creating tools and designing and implementing integrated Digital operational data warehouse

Road map for Digital operational data warehouse

Integration of all data (transaction, digital, web, promotional, loyalty, inventory, pricing, etc.)

Key client of IT

Manage relationships with technical representatives from systems vendors, software suppliers and consulting companies

Predictive modeling

Business Intelligence and Analytics for various subject areas Sales analysis and trending

Post purchase analysis

What-if analysis

Market basket analysis

This role will build and lead a team of 8-10 managers, analysts, and specialists. The Digital Analytics team will lead the company in web analytics, statistical analysis, KPI dashboarding, ad-hoc analysis, database stewardship, tagging stewardship, and data science as part of its mission.

The candidate must demonstrate an ability to manage and develop a team responsible in translating business challenges into targeted analytics and recommendations.

A candidate should be self-motivated, with a can-do attitude and desire to continuously take on new challenges. The successful candidate will have several years of analytics experience and will possess strong organization, leadership and communication skills. In addition, the candidate should be comfortable working with overseas business teams.

Core Competencies & Accomplishments:

10+ years’ experience in ecommerce/digital analytics within a large Corporate environment

Understanding and experience with Big Data

Strong and effective presentation and communication skills, being comfortable speaking with senior leadership

Experience working with internet marketing; Knowledge of Search Engine Marketing, Search Engine Optimization, affiliate networks, shopping sites, email, as well as standard industry practices.

Proven success in management/development of an analytics team

Prior experience in developing and managing direct reports, internal clients and vendors

Ability to work with & at times lead large groups of associates at all levels of management

Versed in web analytics packages (Adobe, Qubit, Coremetrics)

Experienced in SQL, SAS, R, and other emerging data science languages

What you get:

Our corporate office, located within the exciting new development of Legacy West in Plano, Texas, supports JCPenney stores and supply chain facilities nationwide. We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. On-site campus amenities include health clinic, daycare and preschool, full cafeteria service, a fitness center, and free garage parking.

About JCPenney:

At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of approximately 90,000 associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.

For more opportunities to join our team please visit our careers page .

JCPenney is an equal opportunity employer. * ** Applicants for employment who have a disability should call 1-888-879-2641 or email eeo-sm@jcp.com to request assistance and/or a reasonable accommodation. The person responding will not have access to information concerning the status of applications.

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Keywords: J.C. Penney Corporation, Inc, Plano , Director - eCommerce Analytics, Other , Plano, Texas

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