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Market President- North Texas & Oklahoma (South West Region)

Company: Cigna
Location: Plano
Posted on: September 12, 2020

Job Description:

Location Plano, Texas, United States of America Category Sales & Business Development Posted Date: 06/24/2020 Job Id 20010800

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

SUMMARY

The North Texas, Market President, will be responsible for the creation and execution of an enhanced Enterprise and local market strategy consistent with Cigna's overall value proposition—Affordable, Predictable and Simple Health Care—that achieves improved client and customer retention, improved competitive positioning and increased membership and earnings growth while maintaining a strong brand reputation in the marketplace and inclusive of all buyer group segments represented in the local market.

Represented Buyer Group Segments: Responsible for O500 Sales & Client Management Teams

This role will lead/oversee a team in the delivery of leading consultative market solutions that address customers, clients and healthcare professional need and issues around health and wellness, productivity and security.

Achievements are largely dependent on successfully partnering with multiple internal and external constituents inclusive of legislators, employers, hospitals, physicians, institutions, affinity partners, and brokers, producers and consultants.

This position must have demonstrated superior capabilities in executive leadership, driver of strategy development and execution, strong influencing and negotiation skills, distribution management, contracting and network savvy, business owner mindset and ability to successfully lead in an ambiguous and changing market with the evolution of healthcare reform, collaborative care and delivery system alliance development and expansion, and the need for government municipality influence and savvy.

RESPONSIBILITIES

Protect and grow the earnings in the market; achieve cross-segment customer and earnings growth plan through effective P&L ownership and execution.

In collaboration with local market Provider Contracting Leader and Enterprise matrix partners, responsible for creating, building out and implementing Affordability strategy.

Committed to hiring and developing a diverse and highly team across the market that is reflective of Cigna's client base as well as communities in which we do business/operations.

Develops and executes a local go-to market strategy/value proposition that both services the overall Enterprise and leverages all Enterprise leadership executive capabilities, including short/long range goals and business plans. Maximizes the local market value proposition through partnership and collaborations with all segments and key matrix organizations (network management, pricing, medical management, service, etc.).

When developing the local market strategy and value proposition, the local Market President will collaborate with all segment and key matrix partners putting enterprise interests above any one segment to drive local market top-line and bottom-line growth.

Partners closely with key matrix partners such as Underwriting, Medical Economics, Provider Relations, Health Engagement, Data Reporting/Analytics to support medical cost improvement and planning including provider collaborative and value-based initiatives.

Delivers a superior return on Cigna's investment in the local market over time.

Identifies business opportunities to support overall growth plans with an emphasis on developing and growing all appropriate business channels.

Monitors financial / operational performance and drives / owns activities of senior managers and their respective functions. Achieves/supports membership growth and profitability targets.

Face of Cigna in the community; develops and maintains strong external relationships with consulting houses, key customer accounts, health care professionals/delivery systems and civic organizations; effectively handles all types of media inquiries and is actively engaged on local boards. Public relations focus, representing Cigna within their market to government and other external organizations.

Develops and ensures execution of local O500 market distribution strategy.

Builds collaborative relationships across the enterprise to achieve corporate, financial and market objectives while providing the very best in products and customer service; ensures interests of the enterprise are put above any one segment’s priorities.

Provides management oversight of all day-to-day operations within the market, must have working experience and leadership across multiple functions inclusive of distribution, contracting, underwriting and pricing, marketing, product, service and clinical.

In collaboration with senior leaders and matrix partners, identifies innovative ways to increase the value and competitiveness of Cigna's solutions in the areas of client and customer experience, value-based engagements, affordability and delivery system partnerships; improves operating efficiencies where appropriate.

Influences/ negotiates product & services development and price to ensure competitiveness to customers.

Delivers on both a short and long term business-driven strategic talent plan that ensures continuous, high quality, diverse talent to enable execution of the local market strategy.

Provides results-driven leadership, particularly through the professional development of competitively superior people resources. Create an environment that leverages ideas, best practices and talent and leverage corporate-wide resources to benefit local market team.

Shapes the culture of the organization as it adjusts to an ever changing marketplace. Promotes an organization that strategically builds business and client relationships, has a long-term vision in the market, and rewards/ encourages accountability while recognizing individuality and diversity.

QUALIFICATIONS

Bachelor’s degree or significant relevant work experience required; Advanced Master’s Degree desirable.

Seasoned, respected leader with a minimum of 15 years of experience in the employee benefits or health services industry with specific experience in managing multiple aspects of the business operations.

Demonstrated results in being able to think strategically, anticipate future consequences and trends, and incorporate them into both a short-term and long-term organizational plan.

Proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen, including successful P&L management and the ability to balance the delivery of programs against the realities of a budget; allocates resources and manages operating expenses to maximize P&L while managing risk.

Proven ability to develop strong customer/producer relationships. Understands the needs and expectations and can develop an aggressive strategy that will increase revenue, profitability and persistency while providing the services and products to expand market presence.

Experience and depth of understanding in each of the core dependent areas including Underwriting, Contracting, Provider Relations Medical Management and Service such that they can leverage support needed to deliver the right client, customer or health care professional solution.

Enterprise thinker with proven ability to influence across a matrix environment. Ability to develop relationships across all levels of the organization, as well as externally.

Demonstrated ability to influence others and utilize resources to accomplish tasks. Strong communication, interpersonal and presentation skills.

Enjoys working hard and looks for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.

Comfortable dealing with and managing an ever-changing, highly competitive industry/ environment; communicates optimism and confidence in the future.

Proven experience building a competitive sales force and leading a multidisciplinary team of professionals.

LEADERSHIP COMPETENCIES

ALIGN: CONNECT and UNITE Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Leverages the organization’s key differentiators to develop a viable long-term strategy

Builds Networks: Effectively building formal and influential connections & relationships among and across cultural, organizational and global boundaries

Managing Complexity: Making sense of complex, high-quantity and sometimes contradictory information to effectively solve problems. Approaches problem-solving from a systems perspective, defining connections, linkages and interdependencies

INSPIRE: ENERGIZE and ENGAGE Drives Vision and Purpose: Articulates a compelling vision of the positive impact the organization can make and motivates others to take action

Values Differences: Sponsors and mentors people from a variety of backgrounds and perspectives

Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives. Motivates others by appealing to deeply held values and goals

Courage: Stepping up to address difficult issues, saying what needs to be said. Confronts actions that are inconsistent with the organization’s views and values

DEVELOP: ADAPT and CREATE Cultivates Innovation: Commits resources to build a strong innovation portfolio and capitalize on new business opportunities

Nimble Learning: Ensures that the organization has the means to systematically gather and apply lessons learned

Develops Talent: Developing people to meet both their career goals and the organization’s goals. Creates a culture that emphasizes ongoing learning and development and reinforces its value to the organization

DELIVER: KEEP OUR PROMISES Ensures Accountability: Holds self and others accountable to meet commitments. Creates an environment of accountability for meeting agreed-upon expectations

Drives Results: Consistently achieves results, even under tough circumstances. Creates an organization that pushes forward in difficult and somewhat challenging times

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you’ll enjoy meaningful career experiences that enrich people’s lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com.  Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

About Cigna Employment with Cigna, including employment within the LDP program, is at-will; that is, it is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by Cigna. LDP programs, policies and processes may be changed by Cigna at any time.

Keywords: Cigna, Plano , Market President- North Texas & Oklahoma (South West Region), Other , Plano, Texas

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