Senior Scrum Master - Retail/E-commerce
Company: Concord USA
Location: Fort Worth
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Location: Dallas-Fort Worth
metropolitan area. Hybrid, 2-3 days on-site. Employment Type:
Full-time, long-term employment at Concord. Salary: $120,000 -
$130,000. Requirements: must be authorized to work legally in the
US without sponsorship, now or in the future. About Us Concord
isn't your typical consulting firm; we are an execution company
with a passion for making things happen. Our mission is to help
clients enhance customer experiences, optimize operations, and
revolutionize their product offerings through seamless integration,
optimization, and activation of technology and data. We are
purpose-built, merging the industry’s top specialty companies to
amplify our Innovation Capabilities in analytics & AI, data
management & engineering, UX and digital experience, and technical
platform integration, automation & security engineering. About the
Role We are seeking a seasoned Scrum Master to join Concord as a
full-time consultant, supporting our retail vertical on large-scale
initiatives. This role is ideal for someone who thrives at the
intersection of Agile delivery and digital commerce, with a solid
understanding of web application development lifecycles in
retail/e-commerce environments. You’ll work closely with
cross-functional teams to enable high-performing Agile practices,
ensuring timely, high-quality delivery of customer-facing digital
solutions. What You Will Be Doing Serve as a dedicated Scrum Master
for one or more Agile delivery teams driving enterprise-scale
retail and eCommerce initiatives. Lead and facilitate all Scrum
ceremonies: daily stand-ups, sprint planning, backlog refinement,
reviews, and retrospectives. Partner closely with Product Owners to
maintain a well-prioritized, data-driven backlog aligned with
business and customer outcomes. Support teams working across key
eCommerce domains such as conversion funnels, cart/checkout, order
flows, inventory, loyalty, OMS, CMS, promotions, payments, search,
and analytics. Identify, communicate, and remove blockers to ensure
predictable, high-quality sprint delivery across distributed teams.
Coach teams and business partners on Agile best practices,
continuous improvement, and enterprise ways of working. Drive
transparency and alignment across product, engineering, QA, UX/UI,
data, and retail business teams. Monitor and report on sprint
metrics (velocity, burndown, team health) and translate insights
into actionable improvements. Support dependency management, risk
mitigation, and cross-team coordination within a scaled Agile
environment (e.g., SAFe, LeSS, Nexus). What We Are Looking For 7–10
years as a Scrum Master or Agile Delivery Lead supporting complex
retail or digital commerce organizations. Deep experience with
eCommerce platforms, digital retail workflows, and optimization of
customer-facing experiences. Prior experience supporting
enterprise-wide programs or multi-team delivery environments.
Strong understanding of Agile/Scrum and related frameworks; able to
coach at the team and stakeholder level. Hands-on experience with
tools such as Jira, Confluence, and Agile reporting dashboards.
Relevant certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP,
or similar. Background working in consulting, enterprise
transformation, or high-scale retail environments. Familiarity with
Salesforce Commerce Cloud (SFCC), composable commerce, or other
digital commerce ecosystems is a plus. What We Offer (W2
Employment) Health, Dental, and Vision Insurance: Comprehensive
coverage to support your well-being. Employer Contributions to
Health Savings Accounts (HSA): Helping you save for medical
expenses. Flexible Spending Accounts (FSA): Options for healthcare
and dependent care expenses, plus a $200 Lifestyle Spending Account
(LSA). Disability Insurance: Short- and long-term coverage, fully
paid by the employer. Life and AD&D Insurance:
Employer-provided coverage, with options for additional voluntary
coverage. Employee Assistance Program (EAP): Access to personal and
professional support resources. Career Growth Opportunities:
Pathways for advancement and skill development. Team Engagement
Activities: Regular team-building events and company-sponsored
activities to foster collaboration and connection. Concord is an
execution partner helping organizations drive digital
transformation, modernization, and scalable technology solutions.
We deliver results that solve real business challenges. We operate
globally and are growing fast, shaping the future of technology.
Join a team trusted by top companies to drive strategic growth and
operational excellence! Powered by JazzHR gGUq286s8H
Keywords: Concord USA, Plano , Senior Scrum Master - Retail/E-commerce, IT / Software / Systems , Fort Worth, Texas
