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Software Engineer III: Backend/AWS Developer

Company: JPMorgan Chase Bank, N.A.
Location: Plano
Posted on: May 24, 2023

Job Description:

The Learning Lead is a critical member of the Commercial Banking (CB) Learning Team which provides best-in-class training for front-office professionals to support the CB's business priorities. As a member of the team, you will partner closely with the business to develop and support training programs for professionals across the CB. This role will be responsible for development and execution of numerous CB training programs and for helping the business achieve its long-term strategic goals through training.

Key Responsibilities

Partners closely with business to perform needs analysis, develop training and execute all aspects of training programs

Owns end to end development and execution of training programs including curriculum design, logistics, planning, pre-work, speaker prep and post-program activities , including feedback

Manages rosters and communications including corresponding with participants regarding enrollment and program logistics

Works with conference centers on room logistics for in person sessions

Provides on-site/virtual logistical support for training events

Manages feedback s urveys: creation, distribution, follow up and executive analysis reporting

Ensures flawless program coordination, administration and rollout

Participates in the execution of additional special projects


Excellent organization skills and strong attention to detail

First-class client service, interpersonal and team skills

Ability to work independently and produce quality results without frequent supervision

Relationship management skills; ability to interact with employees at all levels of seniority

Ability to effectively prioritize and manage multiple projects simultaneously

Comfortable hosting and leading meetings

Capable of working in a dynamic environment

Driven, enthusiastic and positive

Strong written and communication skills

Superior teamwork skills

Superior analytical and decision-making skills, combined with the ability to think innovatively.

Flexibility in work hours as required by training programs

Proficiency in Microsoft Word, PowerPoint, and Excel

Proficiency in Survey Monkey, Adobe and Zoom


5+ years' experience in program management

Training Experience is preferred

Bachelor's Degree

Demonstrated success with managing complex logistics for multiple programs/events.

Experienced with performing in a fast-paced environment; adjust readily to multiple demands, shifting priorities, and rapid change with composure.

Strong work ethic - reliable, committed, productive, cooperative, self-disciplined, accountable.

Ability to work collaboratively with team members and productively in virtual team environment

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase Bank, N.A., Plano , Software Engineer III: Backend/AWS Developer, IT / Software / Systems , Plano, Texas

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