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Technology Manager

Company: Bank of America
Location: Plano
Posted on: September 24, 2022

Job Description:

Technology ManagerPlano, Texas**Job Description:****Position Summary**The Technology Manager will provide technical and business support to the business on multiple Collateral applications and also involves managing Incidents, Releases, and various projects.--- Handle escalations and drive Incidents end to end including follow-up after resolutionfor problem management--- Coordinate with different stakeholders of different departments--- Investigate and resolve production issues with minimal impact to Users and operations--- Should automate manual tasks by scripting/programming--- Handle releases to production, user queries--- Should provide on call support and if required, need to login for handling issues**Required Skills**+ UNIX / Linux OS, knowledge of scripting languages - Pearl and/or Python+ Experience executing commands to trace orders flow and identify slow/pending orders+ Experience analyzing logs using common UNIX syntax and order tracer command+ Ability to execute trouble shooting commands to identify slow network sessions and bottlenecks**Desired Skills**+ SRE experience, scripting languages such as Python Experience of development life cycle+ Knowledge of Unix, Windows and databases (SQL, Oracle and Sybase)+ Experience in investment banking support environment+ Experience in Distributed Networks/Routers/Firewalls+ ITIL Certification would be an added advantage**Job Band:**H5**Shift:**1st shift (United States of America)**Hours Per Week:**40**Weekly Schedule:****Referral Bonus Amount:**0**Job Description:****Position Summary**The Technology Manager will provide technical and business support to the business on multiple Collateral applications and also involves managing Incidents, Releases, and various projects.--- Handle escalations and drive Incidents end to end including follow-up after resolutionfor problem management--- Coordinate with different stakeholders of different departments--- Investigate and resolve production issues with minimal impact to Users and operations--- Should automate manual tasks by scripting/programming--- Handle releases to production, user queries--- Should provide on call support and if required, need to login for handling issues**Required Skills**+ UNIX / Linux OS, knowledge of scripting languages - Pearl and/or Python+ Experience executing commands to trace orders flow and identify slow/pending orders+ Experience analyzing logs using common UNIX syntax and order tracer command+ Ability to execute trouble shooting commands to identify slow network sessions and bottlenecks**Desired Skills**+ SRE experience, scripting languages such as Python Experience of development life cycle+ Knowledge of Unix, Windows and databases (SQL, Oracle and Sybase)+ Experience in investment banking support environment+ Experience in Distributed Networks/Routers/Firewalls+ ITIL Certification would be an added advantage**Shift:**1st shift (United States of America)**Hours Per Week:**40Learn more about this roleFull timeJR-22085582Band: H5Manages People: NoTravel: Yes, 5% of the timeManager:Talent Acquisition Contact:Nicole MullisReferral Bonus:0Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .

Keywords: Bank of America, Plano , Technology Manager, IT / Software / Systems , Plano, Texas

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