Technical Assistant, Payment and Forms
Company: Liberty Mutual Insurance
Posted on: November 22, 2021
Do you enjoy helping people? Do you like variety in your work?
Enjoy real-world challenges by joining the energetic business
environment of the Liberty Mutual Insurance Claims Department.
Liberty Mutual Insurance is a Fortune 500 company, and one of the
largest multi-line insurers in the property/casualty field. In
addition to providing support to the Claims Department you will
also have the opportunity to work side by side with experienced
professionals who deliver the highest-quality services to our
customers, helping them live safer, more secure lives.
Liberty Mutual has an exciting Technical Assistant position
In this administrative role you will provide a variety of
administrative tasks, technical support and customer service
duties, such as gathering, organizing, validating and/or entering
You will respond to routine correspondence, inquiries and
information requests, and resolve routine problems or escalating
them as necessary.
Gathers and organizes data needed by obtain information from
systems, files, intranet and/or by contacting other people inside
or outside the Company.
Reviews and verifies information which may include source
documents, policies, claims files, summons & complaints, salary
Ensures completion and accuracy of data, paperwork, and/or
Coordinates materials or special projects for staff which may
include preparing material/reports, distributing, editing,
formatting and proofreading material.
Maintains records and data which may include entering into
databases/servers, developing tracking systems/spreadsheets,
setting up files, etc.
Ensures accuracy of information and runs reports as needed.
Acts as a technical resource for internal and external
customers/contacts by providing answers to routine inquiries and
coordinating responses; resolving problems and/or discrepancies
which may involve research and data collection.
Provides administrative support to technical staff which may
include, creating documents, forms, spreadsheets, presentation
material, etc.; reviewing incoming mail and determining course of
action; preparing and sending out form letters.
High school degree or equivalent, plus at least 3 years of related
administrative office work experience.
Ability to communicate well by listening actively and sharing clear
and appropriately detailed information with those who need it.
Ability to effectively plan and organize work to ensure that work
is completed within specified time and quality parameters.
Ability to deliver quality customer service using standard
Basic knowledge of Microsoft Office applications, such as Excel and
Word. Must have current Claims Services experience.
At Liberty Mutual, our purpose is to help people embrace today and
confidently pursue tomorrow. That's why we provide an environment
focused on openness, inclusion, trust and respect. Here, you'll
discover our expansive range of roles, and a workplace where we aim
to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work-- US for the past several years. We
were also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. For many years
running, we have been named by Forbes as one of America's Best
Employers for Women and one of America's Best Employers for New
Graduates-as well as one of America's Best Employers for Diversity.
To learn more about our commitment to diversity and inclusion
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. To learn more about our benefit
offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran's status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law.
Keywords: Liberty Mutual Insurance, Plano , Technical Assistant, Payment and Forms, IT / Software / Systems , Plano, Texas
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