PlanoRecruiter Since 2001
the smart solution for Plano jobs

Lead Desktop Technician job in Plano, TX

Location: Plano
Posted on: April 8, 2021

Job Description:

Senior Desktop Technician Job: Contract to hire in Plano, TX
 
JOB DESCRIPTION: Under minimal supervision provides front-line support to end users for installation, repair and preventative maintenance of personal computers, network infrastructure and related systems. This support may be provided on-site or remotely as needed. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical resources. Interacts with numerous resolver groups to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Responsible for maintaining acceptable levels of customer satisfaction according to defined policies. Works with engineers to resolve tier 2 and Tier 3 support issues. Trains end-users on software packages and standard IT procedures as required; participates in new application rollouts, testing and special Projects as needed. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers and terminals. Activities include recognition, research, isolation, resolution, and follow-up steps. Works on assignments that are moderately complex in nature. Interacts daily with supervisor, peer groups, Service Desk and customers. Interaction normally involves exchange or presentation of factual information. Normally receives little instruction on day to day work, general instructions on new assignments.
Night and/or weekend work will be required.
 
Desired Certifications/Experience


  • A+, Network +. MCP, MCSE, ITIL v3 Foundation
  • Video Teleconference Support
  • Mobile device Support (iOS, BlackBerry,Android)
  • Manufacturer’s Depot level certifications: HP, Lenovo, Toshiba


 
Required Education/Experience


  • High School education or equivalent and 4+ years of related experience.


 
 
 

Keywords: , Plano , Lead Desktop Technician job in Plano, TX, IT / Software / Systems , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Senior Full-Stack Software Engineer
Description: Join Hired and find your dream job as a Senior Full Stack Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Alvarado
Posted on: 04/19/2021

Senior Full-Stack Software Engineer
Description: Join Hired and find your dream job as a Senior Full Stack Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Hurst
Posted on: 04/19/2021

Remote FileNet Java Linux Software Developer
Description: A bank has a current position open for a Remote FileNet Java Linux Software Developer. Individual must be able
Company: VirtualVocations
Location: Dallas
Posted on: 04/19/2021


Telecommute UI UX Developer
Description: An energy services company is searching for a person to fill their position for a Telecommute
Company: VirtualVocations
Location: Dallas
Posted on: 04/19/2021

Entry Level Software Engineer
Description: Revature is the fastest growing employer of emerging technology talent in the US. We will hire over 300 new Entry Level Software Engineers in the next 4 weeks.One day someone is going to ask you where (more...)
Company: Revature
Location: Dallas
Posted on: 04/19/2021

Senior Software Engineer
Description: Join Hired and find your dream job as a Senior Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You 039 ll (more...)
Company: Hired
Location: Lake Dallas
Posted on: 04/19/2021

Senior Full-Stack Software Engineer
Description: Join Hired and find your dream job as a Senior Full Stack Software Engineer at one of 10,000 companies looking for candidates just like you.Companies on Hired apply to you, not the other way around. (more...)
Company: HIRED
Location: Chatfield
Posted on: 04/19/2021

Senior Full-Stack Software Engineer
Description: Join Hired and find your dream job as a Senior Full Stack Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. (more...)
Company: Hired
Location: Crandall
Posted on: 04/19/2021

Senior Software Engineer
Description: Join Hired and find your dream job as a Senior Software Engineer at one of 10,000 companies looking for candidates just like you. Companies on Hired apply to you, not the other way around. You 039 ll (more...)
Company: Hired
Location: Keene
Posted on: 04/19/2021

C Sharp Programmer
Description: .NET CORE, C, SQL SERVER Seeking a Software Engineer for a contract opportunity for our client in the DFW market. The Software Engineer on this team will be on an Agile Scrum team and expected to own (more...)
Company: eDataForce consulting LLC
Location: Dallas
Posted on: 04/19/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Plano RSS job feeds