Technical Support Engineer - Prisma Cloud
Company: Palo Alto Networks
Location: Plano
Posted on: February 23, 2021
|
|
Job Description:
Company Description
Our Mission
At Palo Alto Networks-- everything starts and ends with our
mission:
Being the cybersecurity partner of choice, protecting our digital
way of life.
We have the vision of a world where each day is safer and more
secure than the one before. These aren't easy goals to accomplish -
but we're not here for easy. We're here for better. We are a
company built on the foundation of challenging and disrupting the
way things are done, and we're looking for innovators who are as
committed to shaping the future of cybersecurity as we are.
Job Description
Your Career
You will work firsthand with our valued customers to address their
complex post-sales concerns where analysis of situations or data
requires an in-depth evaluation of many factors. You're a critical
thinker in understanding the methods, techniques, and evaluation
criteria for obtaining results. You'll enjoy networking with key
contacts outside your own area of expertise, with a strong
capability of detailing difficult technical issues to both
non-technical and technical professionals.
You will regularly participate in technical discussions with
multi-functional teams, creating an environment of transparency
that ultimately leads to better products, better working
environments, and better cybersecurity. Your quick thinking and
support to our clients provides the fast assistance they need to
keep their environments secure - which means you'll need to move
quickly, thoughtfully, and provide technical assistance as needed
(often, in high pressure situations).
Your Impact
Qualifications
Your Experience
Additional Information
The Team
Our technical support team is critical to our success and mission.
As part of this team, you enable customer success by providing
support to clients after they have purchased our products. Our
dedication to our customers doesn't stop once they sign - it
evolves. As threats and technology change, we stay in step to
accomplish our mission.
You'll be involved in implementing new products, transitioning from
old products to new, and will fix integrations and critical issues
as they are raised - in fact, you'll seek them out to ensure our
clients are safely supported. We fix and identify technical
problems, with a pointed focus of providing the best customer
support in the industry.
Our Commitment
We're trailblazers that dream big, take risks, and challenge
cybersecurity's status quo. It's simple: we can't accomplish our
mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all
qualified individuals with a disability. If you require assistance
or accommodation due to a disability or special need, please
contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate
diversity in our workplace, and all qualified applicants will
receive consideration for employment without regard to age,
ancestry, color, family or medical care leave, gender identity or
expression, genetic information, marital status, medical condition,
national origin, physical or mental disability, political
affiliation, protected veteran status, race, religion, sex
(including pregnancy), sexual orientation, or other legally
protected characteristics.
Keywords: Palo Alto Networks, Plano , Technical Support Engineer - Prisma Cloud, IT / Software / Systems , Plano, Texas
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsPrincipal Software Engineer Description: WHO WE AREA subsidiary of Mr. Cooper founded in 2012, Xome was built on the belief that the process of buying/selling a home shouldn't undermine the excitement of home ownership. In working to bridge (more...) Company: Mr. Cooper Location: Lewisville Posted on: 02/26/2021 Senior Java Consultant Description: Infosys is seeking a Senior Java Developer with experience designing and developing enterprise J2EE applications for our client in Richardson, TX. In this role you will support the implementation of the (more...) Company: Infosys Location: Richardson Posted on: 02/26/2021 Big Data Developer Description: Overview br br We are not just offering a job but a meaningful career Come join our passionate team br br As a Fortune 50 company, we hire the best employees to serve our customers, making us (more...) Company: State Farm Mutual Automobile Insurance Company Location: Richardson Posted on: 02/26/2021 Software or Systems Architect Description: Title: Technical Architect Emerging Technologies Location: - RICHARDSON TX 75082 Additional Locations: MIDDLETOWN NJ 07748, ALPHARETTA GA 30004 Duration: 11 months Client: AT T Project Name: CSO IAM (more...) Company: Macrosoft Location: Richardson Posted on: 02/26/2021 Mainframe CICS Description: Position: Mainframe CICS Bill Rate: Negotiable Location: Richardson, TX Duration: 6 Months Key Skills: MQ, CICS, CPSM ul li CICS Plex administration li Working with IBM support Company: VDart, Inc. Location: Richardson Posted on: 02/26/2021 Java Developer - Entry Level Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 new Entry Level Java-- Developers in the next 4 weeks.One day someone is going to ask you where you got your (more...) Company: Revature Location: Allen Posted on: 02/26/2021 In-Home Usage Tester (Product Tester at Home) Description: IN-HOME USAGE TESTER Product Tester at Home Part-time Presently we're recruiting Product Testers from home in several US cities to expand our private network of In-Home Usage Testers IHUT to fulfill (more...) Company: American Consumer Panels Location: Denison Posted on: 02/26/2021 Personal Care Aide PCA Ada Description: li li At Elara Caring, we have an unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out (more...) Company: Elara Caring Location: Hugo Posted on: 02/26/2021 Software Engineer II Description: Are you a dynamic, passionate and experienced software engineer interested in an opportunity to work in the McKinney, TX area Join our team and contribute to programs that save lives and enable the freedoms (more...) Company: RTX Location: Richardson Posted on: 02/26/2021 Apps Dev Sr. Programmer Analyst - C12/AVP - Java 1.8, Spring boot, Spring Cloud Description: The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and (more...) Company: citi Location: Cedar Hill Posted on: 02/26/2021 |