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Sr. Systems Administrator

Company: Thomas Edwards Group
Location: Plano
Posted on: February 21, 2021

Job Description:

Our client is looking to hire a Senior Systems Administrator on their team. This person will be responsible for supporting IT infrastructure initiatives along with other IT team members. This role will also involve providing mentorship to a Junior Systems Administrator. Our client is looking for a good team player who will wear multiple hats and have a great attitude when working through IT support issues. RESPONSIBILITIES

  • Participate in the design, configuration, and administration of network systems. Must have knowledge of routers, switches, and firewalls.
  • Manage and support Azure cloud platform.
  • Maintain security measures and administer monthly testing and reporting to ensure things are running properly.
  • Manage and troubleshoot VOIP phone systems.
  • Support Office 365 deployment.
  • Respond to various Windows systems issues, Active Directory, Exchange, SQL servers, and Message Archiver.
  • Create various performance reports as needed and ensure systems and software are operating on current releases.
  • Respond to IT tickets in a timely manner and escalate issues as needed. For recurring issues, work with IT team to come up with solutions.
  • Provide monthly reports regarding the ticketing system and workflows.
  • Maintain document management system and system documentation.
  • Assist in training corporate employees in new systems applications and features.
  • Performance testing for new applications, upgrades, or systems enhancements.
  • Ensure licenses are up to date and are compliant for servers, IT equipment, and various software.
  • Compliance with policies, rules, procedures, and guidelines related to SOX.
  • Mentor junior system administrator and provide Tier II support for help desk escalations.
  • Participate in a rotating on-call schedule.
  • Provide excellent internal user support with a great attitude. REQUIREMENTS
    • Bachelor's degree in CS, IT or related field or equivalent work experience
    • 5+ years supporting enterprise-level clients.
    • 3+ years' experience in Windows system administration
    • Azure cloud platform and O365 cloud support
    • Knowledge of Wireless LAN/WAN, network security, and firewalls
    • VPN support experience
    • Knowledge of VLANS, TCP/IP, DHCP and DNS
    • Virtualization support. Citrix Zen and Hyper-V preferred.
    • Experience with platform and application monitoring tools like Nagios and Solarwinds
    • Experience supporting SQL servers and administering web servers.
    • PowerShell scripting experience
    • Must be willing to be part of a 24/7 on-call rotation
    • Excellent internal customer support with a positive attitude
    • Willingness to help in various IT capacities where needed - provided by Dice

Keywords: Thomas Edwards Group, Plano , Sr. Systems Administrator, IT / Software / Systems , Plano, Texas

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