PlanoRecruiter Since 2001
the smart solution for Plano jobs

Lead Desktop Technician job in Plano, TX

Location: Plano
Posted on: January 14, 2021

Job Description:

Senior Desktop Technician Job: Contract to hire in Plano, TX
 
JOB DESCRIPTION: Under minimal supervision provides front-line support to end users for installation, repair and preventative maintenance of personal computers, network infrastructure and related systems. This support may be provided on-site or remotely as needed. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical resources. Interacts with numerous resolver groups to restore service and/or identify core problems. Simulates or recreates user problems to resolve operating difficulties. Responsible for maintaining acceptable levels of customer satisfaction according to defined policies. Works with engineers to resolve tier 2 and Tier 3 support issues. Trains end-users on software packages and standard IT procedures as required; participates in new application rollouts, testing and special Projects as needed. Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers and terminals. Activities include recognition, research, isolation, resolution, and follow-up steps. Works on assignments that are moderately complex in nature. Interacts daily with supervisor, peer groups, Service Desk and customers. Interaction normally involves exchange or presentation of factual information. Normally receives little instruction on day to day work, general instructions on new assignments.
Night and/or weekend work will be required.
 
Desired Certifications/Experience


  • A+, Network +. MCP, MCSE, ITIL v3 Foundation
  • Video Teleconference Support
  • Mobile device Support (iOS, BlackBerry,Android)
  • Manufacturer’s Depot level certifications: HP, Lenovo, Toshiba


 
Required Education/Experience


  • High School education or equivalent and 4+ years of related experience.


 
 
 

Keywords: , Plano , Lead Desktop Technician job in Plano, TX, IT / Software / Systems , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Sitecore Developer
Description: Minimum 5 year industry experience with Sitecore Strong experience with Sitecore
Company: Tech Mahindra (Americas) Inc.
Location: Dallas
Posted on: 01/25/2021

Software Engineering- Enterprise Architect
Description: Software Engineering- Enterprise Architect Software Engineering- Enterprise ArchitectAt West Monroe, our people are our business.We pride ourselves on bringing a different mindset to consulting-and that (more...)
Company: West Monroe Partners
Location: Dallas
Posted on: 01/25/2021

Java Developer with Groovy and Grails
Description: We specialize in Staffing, Consulting, Software Development, and Training along with IT services to small to medium size companies. AG's primary objective is to help companies maximize their IT resources (more...)
Company: Atria Group LLC
Location: Dallas
Posted on: 01/25/2021


iOS Developer
Description: Job Role: Mobile iOS DeveloperLocation: Westlake, TX Swift, Objective, C and CocoaThe Expertise You Have 4 years of professional experience developing publicly available iOS apps using Swift 5 and/or (more...)
Company: Net2Source Inc.
Location: Hutchins
Posted on: 01/25/2021

Sr Associate, Technical Quality Assurance
Description: Innovate. Collaborate. Build. Create. Solve. The KPMG Digital Lighthouse is KPMG's award-winning Analytics AI Center of Excellence recognized by clients and leading analyst firms in the US and globally. (more...)
Company: KPMG
Location: Dallas
Posted on: 01/25/2021

.Net Developer
Description: Ref ID: 04010-9502757131Classification: .Net DeveloperCompensation: 60.00 to 65.00 hourly.Net Developer 60-65/hrA highly skilled, passionate web developer is needed to continue the development of our (more...)
Company: Robert Half
Location: Dallas
Posted on: 01/25/2021

Java Software Engineer
Description: Salary: Min: 50/hr DOE Max: 60/hr DOE Title: Java Software Engineer Job Description Our client, located in downtown Dallas, is looking for a Java Engineer. This is a software company the builds out (more...)
Company: Motion Recruitment
Location: Dallas
Posted on: 01/25/2021

Sr. React Native Developer
Description: React Native DeveloperCognizant is looking for an experienced top-notch React Native developer to grow with our dev team. As a React Native Developer, you will be involved from conception to completion (more...)
Company: Cognizant
Location: Dallas
Posted on: 01/25/2021

Senior Java Software Engineer
Description: Locations: TX - Plano, United States of America, Plano, Texas Senior Java Software Engineer Do you love building and pioneering in the technology space Do you enjoy solving complex business problems (more...)
Company: Capital One
Location: Farmersville
Posted on: 01/25/2021

Mobile Application Developer III
Description: Full Time Direct HireLocation: Dallas, TXJob Level: Expert 6 years DAY TO DAY: Build out new PWA based React applications with new features and design changes to improve the user experience. Maintain (more...)
Company: Yoh, A Day & Zimmermann Company
Location: Hutchins
Posted on: 01/25/2021

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Plano RSS job feeds