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Audio/ Visual (AV) Engineer

Company: Odyssey Information Services
Location: Plano
Posted on: March 29, 2020

Job Description:

We are looking for a strong, self-driven person to provide Technical Engineering support for AudioVideo (AV) and Video Conferencing infrastructure. The primary responsibilities will be Project Management - AV implementations Troubleshooting Support - AV equipment and applications RD - Study trends within AV industry Good communication skills and the ability to work with minimal direction are a must. Long-term contract position with potential for Team Member hire. work experience requirements Extensive experience (5 years minimal) in the AV field Vast experience with managing projects of small-to-large complexity (20K to multi-million) Hands-on experience with integrated AV room solutions Ability to handle multiple assignments at the same time and prioritize tasks Work with vendors to develop desired solutions Strong documentation and communication skills (written and verbal) Hardware Support Polycom model codecs, CMA, RMX, DMA, VBP, RSS, RealConnect, RPRM, Skype RL2 codecs, Microsoft Surface Hub, Crestron Controls, Crestron Fusion, Crestron Schedule Panels Applications Support Polycom DMA, RealPressene (Desktop), RealPressence (iPad), Skype for Business, Crestron Fusion Operational Duties Research, pilot and decide when to upgrade AV solution devices Annual maintenance renewals Support all requested issues, renewals, refreshes and add-ons Problem resolution, counter-measure, and problem reporting Configuration checks to ensure Toyota IS Standards Back-up configuration, store on local share drive Maintain and keep accurate Install Test Guide Manual ldquoGlobal Address Bookrdquo entries Develop and run scripts for endpoint updates System Design Project Support Annual VideoAV refresh New OfficeBuilding Start-ups (AV solutions) Content Delivery MS Outlook Interoperability Skype for Business integration Knowledge of H.323, H.320, H.239, H.264 High-Profile, QoS, ISDN, Firewall Compliance, Video Encryption, Telepresence, basic LANWAN networking, Skype for business IM and Conferencing, LDAP, Active Directory, Microsoft TEAMs, Microsoft Exchange online Accounts, Virtual Servers, Service Now (Incident Management, Change Control, Product request). Also, General building construction process knowledge. Documentation Training Create technical and end user documentation along with training on video systems Create Internal Process and Program Documentation System and Program Health KPI(s), Usage ReportsGraphs

Keywords: Odyssey Information Services, Plano , Audio/ Visual (AV) Engineer, IT / Software / Systems , Plano, Texas

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