Cherwell ITSM Admin (5+ years)
Company: K-Tek Resourcing LLC
Posted on: March 28, 2020
Hello, Greetings for the day! My name is Harsh, and I work as a
Technical Recruiter for K-Tek Resourcing. We are searching for
Professionals for below business requirement for one of our client.
Please read through the requirement and connect with us in case it
suits your profile. Job Role Cherwell ITSM Admin Location Plano, TX
Job Description Duties Responsibilities Design and develop
solutions within the Cherwell environment to include modifications
of applications, forms, workflow, and interfaces supporting ITIL
processes Develop and configure Business Rules, UI Policies, UI
Actions, Client Scripts and ACLs including advanced scripting
Develop and configure Notifications, UI pages, UI Macros, Script
Includes, Formatters in Cherwell Develop standards, processes and
support documentation for Cherwell platform modules Working
experience with customization widget and client script supported in
portal. Manage day to day support and maintenance of the Cherwell
environment Assist with analyzing and converting business
requirements to systems requirements Work with stakeholders to
design testing strategies for Development, QA and User Acceptance
Testing Working knowledge of Cherwell new release upgrade process
for implementation Collaborate Cherwell Support Team concerning
strategies and technical aspects of platform upgrades Develop use
case scenarios for testing Qualifications Skills Required Provides
application software development services or technical support,
typically for a defined project. Develops program logic for new
applications, modify, and analyze existing application logic.
Codes, tests, debugs, documents, implements and maintains software
applications. Under general supervision, solves complex problems
requiring detailed knowledge of field and industry best practices.
Uses experience and problem solving skills to develop and improve
processes. May provide guidance to less experienced team members.
Skills required for this job are typically acquired through the
completion of an undergraduate degree and 5+ years of experience.
Experience with full suite of ITSM modules, including Incident,
Request, Service Portal, Asset Management amp CMDB. Experience
Experience working in Cherwell platform multiple versions Excellent
Written and Spoken English a must. -- -- Thanks Regards Harsh Varma
Technical Recruiter KTEK Resourcing India Canada United States 9494
Southwest Freeway, Suite105, Houston, TX - 77074 Houston,TX Tel
1.832.564.3697 Email harsh.vermaktekresourcing.co
Keywords: K-Tek Resourcing LLC, Plano , Cherwell ITSM Admin (5+ years), IT / Software / Systems , Plano, Texas
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