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Scheduling & Staffing Coordinator

Company: SYNERGY HomeCare of Northwest Dallas
Location: Plano
Posted on: March 18, 2023

Job Description:

(M-F, 8:30am-5:30pm with one hour lunch break; rotational on-call duties)

SYNERGY HomeCare is a premier non-medical home care agency. Our mission is to (a) enable our clients to live happy, healthy, and independent lives in the comfort and familiarity of their homes and (b) inspire our caregivers with appreciation, industry-leading training and a true commitment to their well-being.



The Scheduling & Staffing Coordinator is responsible for (1) ensuring that client care schedules are up to date and staffed in order to ensure that clients are receiving the highest level of support services and continuity of care, (2) ensuring effective management of caregivers, and (3) maintaining adequate supply of caregivers by continually recruiting and hiring.
The position reports directly to the Scheduling & Staffing Manager and has overall reporting relationship to the President of the organization. - This position entails applying initiative to day-to-day operations including maintaining positive relationships with caregivers and clients, and organizing schedules to accommodate both.

Minimum of 1 year of office experience
Experience working with computers
Experience in scheduling and scheduling systems (strongly desired)
Functional familiarity with one of the languages: Hindi, Gujarati, Bangla, or Urdu is desired

SYNERGY HomeCare offers:

  • Industry competitive pay
  • Biweekly direct deposit
  • Paid holidays, vacation time, sick time
  • Supportive team environment
  • Career advancement opportunity within company


    Primary Areas of Responsibilities:

  • Scheduling-related activities
  • Phone in-takes -
  • Recruiting and training new-hires -
  • Establishing trust, credibility and positive working relationships with caregivers, clients and client families through timely and reliable communications by phone, text and emails

    Essential Duties and Responsibilities: -

    • Regular communication with caregivers, clients, and client families
    • Schedules shifts and hours by matching caregiver qualifications and availability to client's needs
    • Monitoring a daily visit list to be sure all caregiver shifts are completed for our clients
    • Communicates new assignments and/or schedule changes to caregivers and clients
    • Managing caregivers in all aspects of their day-to-day job duties and responsibilities
    • Managing all aspects of recruiting, hiring, onboarding and training of caregivers, with the goal of always maintaining an adequate supply of caregivers deployable within service area
    • Assists with processing data necessary to initiate accurate payroll and billing processes
    • Participates in on-call rotation as assigned. -
    • General administrative/office tasks
    • Participates in client care conferences as needed
    • with others to assist in resolution of issues
    • Weekly reporting of accountabilities -

      If interested,, please apply online or contact:
      Maniza- Manager: 972-802-8411


Keywords: SYNERGY HomeCare of Northwest Dallas, Plano , Scheduling & Staffing Coordinator, Human Resources , Plano, Texas

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