Part Time Engagement Trainer
Company: Advantage Solutions
Location: Plano
Posted on: June 25, 2022
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Job Description:
Summary
Engagement Trainer Part Time
Our sales team needs an engaging individual to effectively train
our Event Specialists to engage with consumers and increase sales.
This part time Engagement Trainer job is accountable for the
in-store training of Event Specialists, onboarding of new employees
and developing positive relationships with store personnel. The
ideal employee trainer is friendly, outgoing and able to train
employees in a clear and concise manner. If you feel you can train
and motivate our retail team to make the sale and generate
excitement, we encourage you to apply. When you work for Advantage
Solutions, you become part of the largest sales and marketing
agency in North America where you will receive great training and
competitive pay rates.
Responsibilities:
Meet the associate in the store on their first day and demonstrate
how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol
for contact and engagement with store management.
Understand stores engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team.
Work with ES on a regular schedule, to continue training in support
of event management, customer engagement, store relationship
building and salesmanship.
Qualifications:
(Required)High School Diploma or GED or equivalent experience.
2-3 years experience in event marketing, demonstrations, customer
service, sales, retail/grocery, or coaching for improvement is
highly desirable.
Excellent customer service orientation.
Comfortable coaching for improvement from a positive point of
view.
Self -starter and ability to work independently to achieve
goals.
Ability to work effectively with management.
Must be comfortable engaging with the public, talking with
consumers and recommending product sales.
Basic computer skills including familiarity with Word, Excel, and
Internet usage.
Must pass online Food Safety training exam (all training hourswill
be paid for by the Company).
Compliance with all food safety requirements and regulations.
Responsibilities
The Companyis one of North Americas leading sales and marketing
agencies specializing in outsourced sales, merchandising, category
management and marketing services to manufacturers, suppliers and
producers of food products and consumer packaged goods.The Company
services a variety of trade channels including grocery, mass
merchandise, specialty, convenience, drug, dollar, club, hardware,
consumer electronics and home centers. We bridge the gap between
manufacturers and retailers, providing consumers access to the best
products available in the marketplace today.
Position Summary
The Engagement Trainer is accountable for working directly with the
event specialist in store to facilitate job training, onboarding of
new employees and developing positive relationships with store
personnel. Engagement Trainers are also accountable for the overall
engagement experience for each event executed by the event
specialists in their geography.
Essential Job Duties and Responsibilities
On-board new Event Specialists (ES)
Meet the associate in the store on their first day and demonstrate
how to set up, conduct and break down a product demonstration.
Introduce the ES to the store management team and review protocol
for contact and engagement with store management.
Coach the ES on the retailers engagement model.
Coach the ES on how to file their paperwork.
Build relationships with the store management team.
Develop rapport with the store management team.
Understand stores engagement goals and work to support.
Consistently visit the store on a regular schedule.
Conduct performance audits with the store management team
Train and Develop existing ESs
Work with ES on a regular schedule, to continue training in support
of event management, customer engagement, store relationship
building and salesmanship.
Audit ES performance by measuring and tracking development progress
using performance score card. Keep track of coaching points made
for each ES.
Review score card and coaching points with each associates
supervisor.
Administrative Work
Study product materials to develop product knowledge
Review event schedule
Attend trainings; products/ materials
Check voice mails, emails
Participate in scheduled calls with Supervisor/others as needed
Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct
reports
Indirect Reports
May delegate work of others and provide guidance, direction and
mentoring to indirect reports
Travel and/or Driving Requirements
Travel is not an essential duty and function of this job. Driving
is an essential duty or function of this job.
Travel up to20%
Minimum Qualifications
Education Level:(Required)High School Diploma or GEDorequivalent
experience
2-3 years experience in event marketing, demonstrations, customer
service, sales, retail/grocery, or coaching for improvement is
highly desirable
Skills, Knowledge and Abilities
Excellent customer service orientation
Problem solving skills
Comfortable coaching for improvement from a positive point of
view.
Self -starter and ability to work independently to achieve
goals
Ability to work effectively with management
Must be comfortable engaging with the public, talking with
consumers and recommending product sales.
Excellent interpersonal skills, able to build and maintain
relationships and trust with store management.
Dependable, reliable, integrity, goal oriented, and driven to
succeed describe the successful Engagement Trainer
Excellent written communication and verbal communication skills
Basic computer skills including familiarity with Word, Excel, and
Internet usage
Must pass online Food Safety training exam (all training hourswill
be paid for by the Company)
Compliance with all food safety requirements and regulations
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the
job. Work is performed in a retail in-store environment. Typically
requires the ability to spend 50%+ hours each work day doing the
following activities: engage in considerable physical activity,
ability to lift and/or push up to 74 pounds, stand on feet for long
periods of time, use products or cook food as appropriate for the
demonstration, and may be required to work in extremely cold
conditions (i.e. refrigerated and freezer sections). Also required
to travel and drive. The use of proper safety practices when
handling the products and/or cooking is essential.
Additional Information RegardingThe Company Job Duties and Job
Descriptions
Job duties include additional responsibilities as assigned by ones
supervisor or other manager related to the position/department.
This job description is meant to describe the general nature and
level of work being performed; it is not intended to be construed
as an exhaustive list of all responsibilities, duties and skills
required for the position.The Company reserves the right at any
time with or without notice to alter or change job
responsibilities, reassign or transfer job position or assign
additional job responsibilities, subject to applicable law.The
Companyshall provide reasonable accommodations of known
disabilities to enable a qualified applicant or employee to apply
for employment, perform the essential functions of the job, or
enjoy the benefits and privileges of employment as required by the
law.
Any estimate, schedule, or guideline provided to associates in this
job description or elsewhere in connection with their jobs is only
intended to help describe job duties and for planning purposes.
Regardless of any such estimate, schedule, or guideline, associates
must always record all time worked for our company (which includes
but is not limited to on-site work time in an assigned store,
office, or other work location; required waiting time;
administrative time; and work-related travel time).
Important Information
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
position. They are not intended to be an exhaustive list of all
responsibilities, duties and skills required of associates so
classified.
The Company is committed to providing equal opportunity in all
employment practices without regard to age, race, color, national
origin, sex, sexual orientation, religion, physical or mental
disability, or any other category protected by law. As part of this
commitment, the Company shall provide reasonable accommodations of
known disabilities to enable an applicant or employee to apply for
employment, perform the essential functions of the job, or enjoy
the benefits and privileges of employment as required by the
law.
Keywords: Advantage Solutions, Plano , Part Time Engagement Trainer, Human Resources , Plano, Texas
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