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Payroll Specialist

Company: Epitec
Location: Plano
Posted on: November 18, 2021

Job Description:

Epitec POSITION: Payroll Specialist JOB TYPE: Full time, Ongoing W2 Contract LOCATION: Plano, TX JOB SUMMARY FOR PAYROLL SPECIALIST: ? --Our clients North America Shared Service Center Payroll Team is a dynamic, high-energy team providing top-tier payroll management to companies who Own the Unknown! If you are a customer service-oriented team player at heart, with keen attention to detail and a passion for problem solving, there is no better place for you than here! ? --As a Payroll Analyst, one of your key objectives in supporting our high volume processing is to improve accuracy and increase efficiency. In this role, we challenge you to bring your best on a daily basis and welcome your ideas for how to do things differently and better. You will use your well-rounded problem solving skills to creatively address workforce payment questions and collaborate with teams to foster an environment in which continuous improvement is the standard. ? --In pursuit of success, the NA SSC Payroll Team works cross-functionally with internal partners including Human Resources, HRIS and Benefits to ensure accurate and timely processing of payroll and related transactions. RESPONSIBILITIES FOR PAYROLL SPECIALIST: ? ----- Fulfill day-to-day functions of the payroll service team including but not limited to: Kronos timecard maintenance, Workday HRIS data integrity, accurate payroll process management via UltiPro, time accrual management and auditing of data sets between various payroll source systems ? ----- Ensure company representatives utilize appropriate processing procedures within federal, state and local compliance regulations ? ----- Effectively manage relationships within defined SLAs while providing on-going research, resolution, product support and a superior customer experience to workers, HR, accounting, retirement program and benefits administrators, as well as payroll and timekeeping vendors ? ----- Act as the Level 2 Customer Experience team for payroll related inquiries submitted via Service Request ticketing system, phone and other various channels (inc. team email box management) ? ----- Evaluate processes and procedural documents for increased efficiencies and opportunities for continuous improvement ? ----- Manage leaves of absence and calculation of supplemental benefit payments ? ----- Support Sr. Payroll Analysts in delivering high-quality results to payroll customers ? ----- Support reoccurring and ad hoc reporting including production of basic to intermediate reporting to various internal and external stakeholders ? ----- Support various project initiatives including collection of user requirements for system enhancements and solutions ? ----- Support periodic and cumulative audit processes for monthly, quarterly and annual activities ? ----- Other duties as assigned REQUIRED EXPERIENCE FOR PAYROLL SPECIALIST: ? ----- 3+ years of US & CAN work experience in a payroll role, preferably in a 3rd party payroll or shared service environment ? ----- 2+ years in customer service related field and ability to demonstrate strong customer relationship skills ? ----- Experience with top tier payroll and HRIS systems (UltiPro, Kronos, Workday or similar) ? ----- Ability to troubleshoot and resolve requests using pre-defined and creative solutions ? ----- Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form ? ----- Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals ? ----- Payroll audit, control, quality assurance and/or tax management experience ? ----- Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses ? ----- Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word and PowerPoint ? ----- APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional (CPP) designations preferred ? ----- Bachelor's degree preferred ? --Key Results Areas ? ----- Support Payroll Accuracy SLA at or above current SSC requirements ? ----- Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements ? ----- Ensure key quality control activities are completed according to established schedule and guidelines ? ----- Support team projects and continuous improvement initiatives BENEFITS ? --Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing. Why should you choose Epitec? We started Epitec with a single focus, ---Placing People First.--- Knowing every good endeavor begins with listening and understanding, we---ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit. How is Epitec different? Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work. What is the result? Epitec represents the world---s top companies and works to fill their open jobs with the world---s best talent. That---s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain---s Detroit Business ---Cool Places to Work,--- and 101 Best & Brightest --- local, national and elite winner. And that---s just the beginning, as we work to innovate the way the world thinks about employment.

Keywords: Epitec, Plano , Payroll Specialist, Human Resources , Plano, Texas

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