Certified Senior Pharmacy Technician
Company: Walgreens
Location: Plano
Posted on: May 16, 2022
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Job Description:
**Job Description:**+ In accordance with state and federal
regulations, assists the pharmacist, under direct supervision, in
the practice of pharmacy. Assists the pharmacist in the performance
of other Pharmacy Department duties in accordance with Company
policies and procedures.+ Responsible for operating pharmacy
systems to obtain patient and drug information and process
prescriptions. Assists with and coaches pharmacy technicians in the
operation of pharmacy systems and cashiers in the operation of the
pharmacy cash registers.+ Models and delivers a distinctive and
delightful customer experience.**Customer Experience**+ Engages
customers and patients by greeting them and offering assistance
with products and services. Resolves customer issues and answers
questions to ensure a positive customer experience.+ Models and
shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied, etc.).+ Develops
strong relationships with most valuable customers.**Operations**+
Under the supervision by the pharmacist, assist in the practice of
pharmacy, in accordance with state, federal, and company policy.
Reviews and complies with the Walgreen Co. Pharmacy Code of
Conduct.+ Performs duties as assigned by Pharmacy Manager, Staff
Pharmacist and Store Manager including utilizing pharmacy systems
to enter patient and drug information, ensuring information is
entered correctly, filling prescriptions by retrieving, counting
and pouring pharmaceutical drugs, verifying medicine is correct,
and checking for possible interactions. Assists pharmacists in
scheduling and maintaining work flow.+ Reports, immediately,
prescription errors to pharmacist on duty and adheres to Company
policies and procedures in relation to pharmacy errors and the
Quality Improvement Program.+ Strictly adheres to the Walgreen Co.
policy regarding Good Faith Dispensing during all applicable
prescription dispensing activities.+ Responsible and accountable
for registering all related sales on assigned cash register,
collects and handles cash as required. Takes customer to OTC aisle
when possible to assist in locating products.+ Handles telephone
calls that do not require personal attention of the pharmacist,
including those to physicians.+ Processes (corrects and resubmits)
manual claims for third party program prescription services in a
timely and efficient manner, and performs other clerical duties, as
assigned by the Pharmacy Manager.+ Leads Pharmacy Department
inventory management activities, such as, ordering, unpacking,
checking and storing shipment of pharmaceuticals. Maintains
knowledge of Company asset protection techniques, and files claims
for warehouse overages (merchandise received, but not billed),
shortages (merchandise billed, but not received), order errors or
damaged goods involving Rx drugs.+ Assists and supports Pharmacy
Manager and Staff Pharmacist in analyzing and seeking to improve
pharmacy financial, customer service and inventory performance
data; reviewing Rx KPIs with Store Manager and Healthcare
Supervisor.+ May assist pharmacist in administering clinical
services including the collection and proper labeling of
blood/urine samples from patients and other clinical services as
required; assists pharmacy staff in coordination of clinical
services, Walgreens healthcare clinics and external providers.+
Assists Pharmacy Manager and Staff Pharmacist in developing and
maintaining good relationships with the local medical community,
including physicians, nurses, and other health care providers, by
medical provider detailing and outreach to health groups,
retirement homes, nursing homes, and other forums for enhancing
growth opportunities.+ Assists with exterior and interior
maintenance by ensuring the Pharmacy Department is stocked with
adequate supplies, clean, neat and orderly in condition and
appearance+ Coaches pharmacy technicians and cashiers in the
correct use of processes and tools in order to drive efficiency
within the pharmacy.+ Complies with all company policies and
procedures; maintains respectful relationships with coworkers.+
Completes special assignments and other tasks as
assigned.**Training & Personal Development**+ Maintains PTCB or
ExCPT certification through the designated PTCB or ExCPT training
program and/or state required certification/registration.+ Attends
training and completes PPLs requested by Manager and acquires
continuing education credits. Maintains knowledge and skill in
healthcare and pharmacy, including latest news and
developments.**Job ID:** 888269BR**Title:** Certified Senior
Pharmacy Technician**Company Indicator:** Walgreens**Employment
Type:** Flexible hours**Job Function:** Retail**Full Store
Address:** 1600 COIT RD,SUITE 108,PLANO,TX,75075**Full District
Office Address:** 1600 COIT RD,SUITE
108,PLANO,TX,75075-06171-21173-S**External Basic Qualifications:**+
PTCB or ExCPT certification (except in Puerto Rico).+ One year of
work experience as a pharmacy technician in a retail or hospital
setting.+ Must be fluent in reading, writing, and speaking English.
(Except in Puerto Rico).+ Requires willingness to work flexible
schedule, including evening and weekend hours.**Preferred
Qualifications:**+ Prefer to have prior work experience with
Walgreens.+ Prefer basic math skills (counting, measuring and
weighing medications).+ Prefer basic level PC skills (for example:
start up and shut down computer, use mouse to point and click,
start and close programs, switch between programs, save files,
print documents and/or access information on-line).+ Prefer the
knowledge of store inventory control.The following information is
applicable for San Francisco, CA applicants: Pursuant to the San
Francisco Fair Chance Ordinance, we will consider for employment
qualified applicants with arrest and conviction records.An Equal
Opportunity Employer, including disability/veterans.The following
information is applicable to Colorado only, in accordance with the
Colorado Pay Equity Act. Please review the available benefits and
salary available for this position by clicking here:
jobs.walgreens.com/benefits . Walgreens will provide applicants in
other states with information related to the position, to the
extent required by state or local law, by calling
1-866-967-5492.**Shift:** Various**Store:** 21173-PLANO TX
Keywords: Walgreens, Plano , Certified Senior Pharmacy Technician, Hospitality & Tourism , Plano, Texas
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