Customer Service Associate
Posted on: May 16, 2022
Job Description Communications & Power Industries (CPI),
headquartered in Palo Alto, California, is a global manufacturer of
electronic components and subsystems focused primarily on
communications and defense markets. With a heritage of
technological excellence that spans decades, CPI develops,
manufactures and globally distributes innovative and reliable
technology solutions used in the generation, amplification,
transmission and reception of microwave signals for commercial and
military applications. CPI serves customers in the communications,
defense, medical, industrial and scientific markets. The company
has manufacturing locations in the United States, Canada, Europe
and Asia, and sales, service and engineering offices around the
world. Primary Duties and Responsibilities of the Job -Customer
Interface - Communicate with customers throughout repair process.
-Coordinate customer request and movement through repair process
-Document preparation - shipping, suppliers, purchase requisition,
etc. Requirements Requirements: -High School diploma -At least 1
year of customer service experience -Ability to establish rapport
and relationships through effective communication -Proficient
computer skills This position requires potential access to
technology controlled under the International Traffic in Arms
Regulations (ITAR) or the Export Administration Regulations (EAR).
The successful candidate must be a ---U.S. Person--- as defined
under ITAR and EAR. In order to be a U.S. Person for ITAR and EAR
purposes, you must (i) be a citizen or national of the United
States; or (ii) be a lawful permanent resident of the United
States; or (iii) a protected individual as defined by 8 U.S.C.
1324b(a)(3). CPI is proud to be an Equal Opportunity and
Affirmative Action employer. We do not discriminate based upon
race, religion, color, national origin, sex (including pregnancy,
childbirth, or related medical conditions), sexual orientation,
gender, gender identity, gender expression, transgender status,
sexual stereotypes, age, status as a protected veteran, status as
an individual with a disability, or other applicable legally
protected characteristics. Company Description With a history of
innovation, technology leadership, reliability and product and
service excellence, CPI is a market share leader in its five
largest markets. We---re experiencing remarkable growth. The most
exciting challenges still lie ahead, and we invite you to grow with
us. CPI is an enjoyable setting that manifests challenges and
successes supporting critical communications throughout the world.
We provide a work environment that aligns employees to develop and
master a variety of skills to become a more valuable team member.
Our commercial and military product applications resonate a sense
of pride within the employee as they realize the importance of
Keywords: CPI, Plano , Customer Service Associate, Hospitality & Tourism , Plano, Texas
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