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Customer Service Associate

Company: CPI
Location: Plano
Posted on: May 16, 2022

Job Description:

Job Description Communications & Power Industries (CPI), headquartered in Palo Alto, California, is a global manufacturer of electronic components and subsystems focused primarily on communications and defense markets. With a heritage of technological excellence that spans decades, CPI develops, manufactures and globally distributes innovative and reliable technology solutions used in the generation, amplification, transmission and reception of microwave signals for commercial and military applications. CPI serves customers in the communications, defense, medical, industrial and scientific markets. The company has manufacturing locations in the United States, Canada, Europe and Asia, and sales, service and engineering offices around the world. Primary Duties and Responsibilities of the Job -Customer Interface - Communicate with customers throughout repair process. -Coordinate customer request and movement through repair process -Document preparation - shipping, suppliers, purchase requisition, etc. Requirements Requirements: -High School diploma -At least 1 year of customer service experience -Ability to establish rapport and relationships through effective communication -Proficient computer skills This position requires potential access to technology controlled under the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). The successful candidate must be a ---U.S. Person--- as defined under ITAR and EAR. In order to be a U.S. Person for ITAR and EAR purposes, you must (i) be a citizen or national of the United States; or (ii) be a lawful permanent resident of the United States; or (iii) a protected individual as defined by 8 U.S.C. 1324b(a)(3). CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Company Description With a history of innovation, technology leadership, reliability and product and service excellence, CPI is a market share leader in its five largest markets. We---re experiencing remarkable growth. The most exciting challenges still lie ahead, and we invite you to grow with us. CPI is an enjoyable setting that manifests challenges and successes supporting critical communications throughout the world. We provide a work environment that aligns employees to develop and master a variety of skills to become a more valuable team member. Our commercial and military product applications resonate a sense of pride within the employee as they realize the importance of their efforts.

Keywords: CPI, Plano , Customer Service Associate, Hospitality & Tourism , Plano, Texas

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