Airport Luxury Retail Associate
Company: Hudson Group
Location: Plano
Posted on: April 9, 2021
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Job Description:
GROW With US!
For 30 years Hudson Group has led the way and prides itself in
knowing what matters in travel retail. As airports and
transportation terminals have evolved, so has Hudson Group,
striving to bring sophistication and convenience to today's
traveler.
Position: Specialty Sales Associate
Location: Dallas Fort Worth International Airport
Job Type: Full Time
Rate of Pay: $12.00 to $14.00 per hour, depending on experience
Shift: Open availability - early mornings, afternoons, evenings on
both weekdays and weekends
PURPOSE:
The Specialty Sales Associate contributes to achieving store goals
using their customer service and product knowledge skills.
Specialty Sales Associates are responsible for delivering the
highest of Customer Service standards that exceeds customer
expectations, and act as ambassadors of the brand, ensuring that
all customers have a pleasant shopping experience.
JOB RESPONSIBILITIES:
- Know individual and store sales targets for every working
shift.
- Engage customers on the selling floor with a focus on customer
service.
- Maintain high energy and professional manner at all times.
- Solves customer problems and exceeds expectations in store.
- Services multiple customers using outstanding Customer Service
standards.
- Responsible for name capture and customer relationship and after
sales service.
- Manages a high service level with customers at all times.
- Manages transactions at the cash register with accuracy and
efficiency.
- Communicate product knowledge to customers.
- Participates and contributes in daily briefings, staff
meetings.
- Follows all communication and managers direction.
- Maintains the store environment, store organization and visual
display and store sets.
- Keep inventory organization and integrity in transactions while
displaying all current merchandise at all times.
- Process product shipments and transfers.
- Participate in and complete any Brand/product knowledge
training.
- Complete the Dufry +1 and Out in Front associate training
certification program.
- Assist in on boarding and training of new associates.
KNOWLEDGE, SKILL AND ABILITY:
- Comply with company dress code.
- Show passion and pride for The Brand in every area of
responsibility.
- Ability to lift at least 40lbs.
- Execute 5 Customer Service Standards at all times:
- Greet the Customer.
- Offer assistance to each and every customer.
- Ask Lifestyle Questions to Suggest Appropriate Product.
- Provide quick and accurate service.
- Thank the Customer each and every time.
EDUCATION AND EXPERIENCE:
- Minimum 1 year Retail & Customer Service Experience
- Minimum 1 year experience selling Luxury Travel Accessories,
Luggage and Apparel
- Minimum high school diploma or equivalent.
- Only those with a high-end or department store retail experience
will be considered.
Hudson Group is always on the lookout for top quality people who
want to be a part of a winning retail team. With many stores and
concepts across the country and throughout the world, we have the
ability to help you find the job that is right for you. We
recognize that our employees are a driving force behind our
success! Our dedicated team enjoys an exciting and friendly
environment!
We invite you to learn more about our ...
- Competitive Salaries
- Medical, Dental & Vision Insurance
- Company Paid Life Insurance
- Paid Vacation
- Paid Sick Time
- Employee Recognition Programs
- Advancement and Growth Opportunities
- On-going Training & Development
Qualified candidates should submit their resume for immediate
consideration.
The job that's right for you!
Hudson Group will consider all qualified applicants for employment
without regard to race, color, religion, national origin, sex
(including pregnancy) sexual orientation, age, disability, veteran
status or other characteristics protected by law.
#AF123
Keywords: Hudson Group, Plano , Airport Luxury Retail Associate, Hospitality & Tourism , Plano, Texas
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