Certified Medical Assistant

Company: Village Health Partners
Location: Plano
Posted on: June 22, 2022

Job Description:

Job DescriptionWe are growing! Village Health Partners is seeking experienced and reliable Certified Medical Assistants for a variety of clinical positions at our Plano, Frisco, and McKinney Primary Care out-patient clinic locations. We are scheduling immediate interviews for the following positions:Back Office Medical Assistant:Our Back Office Medical Assistants work directly with a Primary Care Medical Practitioner to assist in managing their patient flow and daily schedule. Duties will include patient rooming to efficiently meet daily appointment schedules, reviewing presenting issue, visit notes, history, orders, and updating appropriately within the EMR, performing vitals, and assisting physicians with exams and/or procedures as required. Triage Medical Assistant:Our Triage Medical Assistants are vital members of our care team that handle inbound and outbound communications. These calls involve a wide-range of clinical and administrative requests from patients, including but not limited to: appointment scheduling, visit preparation, medication refills and reconciliation, and follow-up care coordination. Duties will include using phone, online chats, emails, and faxes to communicate with patients in a professional manner. Using pre-defined clinical protocols to obtain and document required clinical information. Identifying special needs and taking the proper steps to ensure patient appointments are scheduled appropriately.Essential Skills for these clinical positions:

• Fluent in Medical Terminology & Medication Refill protocols
• Manages incoming and outgoing phone calls
• Updates medical history based on the information provided by the patient
• Excellent verbal, written, and interpersonal communication skills
• Works efficiently and effectively in a fast-paced, clinic environment
• Appropriately escalates issues outside of existing protocols to meet the needs of the patient
• Follows all HIPAA and privacy rules while discussing sensitive health information with the patient or their authorized delegates
• Schedules appointments and queries clinical information from the EMR (e-Clinical Works)
• Meets performance and service level criteria as defined in "Performance Metrics"
• Works well with a diverse group of professionals in a team environmentMedical Assistant Qualifications:
  • 1-3 years related experience, preferably in a Primary Health Care setting
  • Certified Medical Assistant – must be current
  • Excellent customer service and communication skills
  • Experienced in properly handling confidential and sensitive information; knowledge of HIPAA rules and regulations
  • Experience with basic desktop software, medical practice management, and electronic medical record systemsWe offer a competitive benefits package that includes:
    • Pay rate $17-$21 depending on experience
    • Medical, Dental, Vision
    • Health Savings Account (HSA) employer contribution
    • Life Insurance
    • 401K with employer match
    • Paid Holidays
    • PTO
    • Referral programs
    • Short term and long term disability
    • Year end bonus potential
    • Employee recognition programsWe invite you to learn more about Village Health Partners at www.villagehealthpartners.com.COVID-19 Considerations:VHP has increased infection control procedures for the safety of our employees and patients including: Face mask requirements for all employees and patients, Social distancing, Hand hygiene, Eliminated waiting rooms, Increased sanitization of patient rooms, equipment, desks, doors, etc.We are an established employer that is committed to maintaining a respectful, professional, and engaging workplace where our employees are encouraged to learn. Our mission to deliver superior patient care by providing higher quality and greater access and convenience to our patients cannot be accomplished without our extraordinary support staff. We are looking for detail-oriented, dedicated professionals to join our team.Powered by JazzHRmC31hfFw0S

Keywords: Village Health Partners, Plano , Certified Medical Assistant, Healthcare , Plano, Texas