Certified Medical Assistant
Company: Village Health Partners
Location: Plano
Posted on: June 22, 2022
Job Description:
Job DescriptionWe are growing! Village Health Partners is
seeking experienced and reliable Certified Medical Assistants for a
variety of clinical positions at our Plano, Frisco, and McKinney
Primary Care out-patient clinic locations. We are scheduling
immediate interviews for the following positions:Back Office
Medical Assistant:Our Back Office Medical Assistants work directly
with a Primary Care Medical Practitioner to assist in managing
their patient flow and daily schedule. Duties will include patient
rooming to efficiently meet daily appointment schedules, reviewing
presenting issue, visit notes, history, orders, and updating
appropriately within the EMR, performing vitals, and assisting
physicians with exams and/or procedures as required. Triage Medical
Assistant:Our Triage Medical Assistants are vital members of our
care team that handle inbound and outbound communications. These
calls involve a wide-range of clinical and administrative requests
from patients, including but not limited to: appointment
scheduling, visit preparation, medication refills and
reconciliation, and follow-up care coordination. Duties will
include using phone, online chats, emails, and faxes to communicate
with patients in a professional manner. Using pre-defined clinical
protocols to obtain and document required clinical information.
Identifying special needs and taking the proper steps to ensure
patient appointments are scheduled appropriately.Essential Skills
for these clinical positions:
- Fluent in Medical Terminology & Medication Refill
protocols
- Manages incoming and outgoing phone calls
- Updates medical history based on the information provided by
the patient
- Excellent verbal, written, and interpersonal communication
skills
- Works efficiently and effectively in a fast-paced, clinic
environment
- Appropriately escalates issues outside of existing protocols to
meet the needs of the patient
- Follows all HIPAA and privacy rules while discussing sensitive
health information with the patient or their authorized
delegates
- Schedules appointments and queries clinical information from
the EMR (e-Clinical Works)
- Meets performance and service level criteria as defined in
"Performance Metrics"
- Works well with a diverse group of professionals in a team
environmentMedical Assistant Qualifications:
- 1-3 years related experience, preferably in a Primary Health
Care setting
- Certified Medical Assistant – must be current
- Excellent customer service and communication skills
- Experienced in properly handling confidential and sensitive
information; knowledge of HIPAA rules and regulations
- Experience with basic desktop software, medical practice
management, and electronic medical record systemsWe offer a
competitive benefits package that includes:
- Pay rate $17-$21 depending on experience
- Medical, Dental, Vision
- Health Savings Account (HSA) employer contribution
- Life Insurance
- 401K with employer match
- Paid Holidays
- PTO
- Referral programs
- Short term and long term disability
- Year end bonus potential
- Employee recognition programsWe invite you to learn more about
Village Health Partners at www.villagehealthpartners.com.COVID-19
Considerations:VHP has increased infection control procedures for
the safety of our employees and patients including: Face mask
requirements for all employees and patients, Social distancing,
Hand hygiene, Eliminated waiting rooms, Increased sanitization of
patient rooms, equipment, desks, doors, etc.We are an established
employer that is committed to maintaining a respectful,
professional, and engaging workplace where our employees are
encouraged to learn. Our mission to deliver superior patient care
by providing higher quality and greater access and convenience to
our patients cannot be accomplished without our extraordinary
support staff. We are looking for detail-oriented, dedicated
professionals to join our team.Powered by JazzHRmC31hfFw0S
Keywords: Village Health Partners, Plano , Certified Medical Assistant, Healthcare , Plano, Texas
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