Operations Manager
Company: Baylor Scott & White Health
Location: Plano
Posted on: May 3, 2025
|
|
Job Description:
JOB SUMMARY The Manager Operations is accountable for managing,
coordinating and monitoring the operational functions. The Manager
Operations will be accountable for staffing, process flow, budget
management, and daily operations. ESSENTIAL FUNCTIONS OF THE ROLE
Supervises management and other administrative help staff. Conducts
performance reviews and assures that the help staff works
efficiently and effectively with other people. Develops and
oversees implementation of action plans to kick-off, implement and
maintain programs. May build voluntary cooperation through role
modeling, credibility, expertise, passion, influence and
persuasion. Manages people issues related to recruitment, hiring
and termination of employees. Helps with development of job
descriptions. May serve as a member of the various teams and
committees such as Baylor Spirit of Excellence. Schedules
educational programs. Oversees equipment and property maintenance
and serves as contact for vendors and repair-persons. Helps
director(s) and others with preparation of confidential
correspondence, documents and reports. Provides information and
reports on projects, awards and achievements to Baylor Public
Relations, Marketing and other areas as needed. Develops policies
and procedures specific to the department. Serves as contact for
the various divisions of Baylor and for external organizations or
companies. Partners with the management team to develop, implement
and administer the policies, procedures, projects, goals and
targets of the department. Supervises administrative staff to
ensure efficient operation by measuring the productivity and
effectiveness of service delivery processes and procedures to
promote high quality and continuous improvement in service delivery
and customer satisfaction. Makes recommendations or takes action
for continuous improvement. Interviews, evaluates qualifications
and skill and hires administrative staff. Provides career
counseling through performance management process. Coaches and
develops staff to build and maintain a highly competent and
professional staff capable of delivering exceptional service that
meets business requirements. Works closely with leadership in
planning and monitoring the department's office space, as well as
long and short term strategic planning. Investigates, resolves and
documents resolution of complaints concerning services provided by
the administrative help staff. BENEFITS Our benefits are designed
to help you live well no matter where you are on your journey. For
full details on coverage and eligibility, visit the Baylor Scott &
White Benefits Hub to explore our offerings, which may include:
Immediate eligibility for health and welfare benefits 401(k)
savings plan with dollar-for-dollar match up to 5% Tuition
Reimbursment PTO accrual beginning Day 1 Note: Benefits may vary
based on position type and/or level QUALIFICATIONS EDUCATION -
Bachelor's or 4 years of work experience above the minimum
qualification EXPERIENCE - 3 Years of Experience Employment Type:
Full Time
Keywords: Baylor Scott & White Health, Plano , Operations Manager, Executive , Plano, Texas
Click
here to apply!
|