SENIOR MANAGER, PRODUCT MANAGEMENT, DELIVERY EXPERIENCE, AUTOMATED TESTING
Company: Capital One
Location: Plano
Posted on: September 30, 2024
Job Description:
West Creek 1 (12071), United States of America, Richmond,
Virginia Senior Manager, Product Management, Delivery Experience,
Automated Testing Capital One is a high-tech company, a scientific
laboratory, and a nationally recognized brand all in one reaching
tens of millions of consumers. We are a passionate and
entrepreneurial team embracing bold ideas, fostering collaboration
and delivering great experiences for our customers. Delivery
Experience (DE) is at the heart of our approach. Delivery
Experience delivers enterprise capabilities and a common developer
experience enabling Capital One to thrive in the cloud. To continue
our efforts in this space, we are focusing on improving Developer
productivity by enhancing automation of software quality assurance
on the DevOps pipeline. The challenge ahead of the team is this:
how might we empower our in house software engineers at Capital One
in improving their productivity, reducing operational risks and
defects in production, ensuring the quality and well managed bar of
each line of committed code. This work is core to Capital One's
mission, changing banking for good! As a Product Manager on the
DevX Product team, you will be part of the DevX, Delivery
Experience team designing and delivering best-in-class solutions
that improve the quality of life of our software delivery teams
while maintaining the highest quality and security standards. This
role sits at the heart of transforming the Capital One Developer
Experience. You will be responsible for both defining and executing
strategy to improve developer productivity through test automation.
You will partner with tech and design partners to deliver tools and
strategy on how developers will test their code through automation
on the devops pipeline before releasing the code. You will also
drive the experience for adoption of automated testing and provide
the quality measure to the developed software. This role advocates
for the needs to understand Software Development LifeCycle,
industry practices on quality assurance automation and practices of
software developers to define the vision and strategies for test
automation and ensuring the capabilities being delivered are
aligned with the intended business outcomes. You will be
responsible for feature definition and partnering with tech teams
to deliver automated test tooling features. The ideal candidate for
this role is comfortable problem solving within a white space. You
are excited to work alongside a team of technical experts, and you
are able to transition between vision and near term prioritization
with ease. The ideal candidate for this role is also passionate
about technology and deeply empathizes with developers' experience.
They are comfortable in conversation with engineering teams as well
as stakeholders ranging from technology leads, data analysts and to
senior leaders. Successful candidates will also demonstrate:
- Technical knowledge and depth necessary to propose and
influence new product and feature ideas, especially in the space of
automation and their role in connecting the dots for large
enterprise quality and risks.
- Experience translating business strategy and analysis into
consumer facing digital products
- Knowledge on AWS Cloud Development Kit
- Experience with AWS specializing in CI/CD and DevOps
expertise
- Work with key stakeholders within the organization to
understand dependencies and prioritize the customers needs
- Prepare strategic roadmaps and communicate it to Leadership and
other stakeholders
- Experience delivering products against plan in a fast-paced,
multi-disciplined, distributed-responsibility and often ambiguous
environment
- Analytical and quantitative skills; experience using hard data
and metrics to back up assumptions and develop business cases
- Strong verbal and written communication skills with
demonstrated experience engaging and influencing senior
executives
- Strong work ethic as team player and a willingness to roll up
one's sleeves to get the job done Responsibilities:
- Engaging all stakeholders (Engineers, SDLC, Architecture, Risk,
and Cyber) directly through a variety of channels to serve as the
voice of the customer internally - identifying new capabilities,
defining product features, and working closely with development
teams to get those features incorporated
- Interaction with Engineers and understand the technical
language to articulate the requirements
- Drive the product management practice within the organization,
defining expectations and commitments
- Operationalizing product metrics for the products you own and
building the business case for new investment
- Influencing senior stakeholders to use our products and sharing
with them the outcomes we are enabling to strengthen investment We
want you if you are:
- Human Centered. You'll lead sourcing and synthesis of customer
discovery efforts to understand customer needs to drive the long
term vision for your product. You'll turn these customer insights
into actionable strategies that will define the priorities for your
team and rally your stakeholders to your vision.
- Business Focused. You'll own and prioritize the long-term
(12-18 months) product roadmap to deliver on business outcomes,
working closely with a cross-functional team to ensure that all the
right resources are aligned to ensure that and your team will be
successful. You'll define KPIs for your product and will be
responsible for measuring and tracking those measures, with an eye
to adjusting and refining your roadmap as the data dictates.
- Technology Driven. You'll have an end-to-end understanding of
your product and how it fits into the larger ecosystem to be able
to anticipate impacts from changes in other parts of the business.
You'll work closely with tech leadership and architecture to
understand the tradeoffs of technical decisions and how they impact
the ultimately customer experience your team will deliver always
looking to ensure you're using the best tool for the job
- Integrated Problem Solving. Develop and champion a bold vision
that drives meaningful outcomes by embracing the art of the
possible. Build frameworks for complex decision making that enable
effective debate and accelerate getting to the right answer
- Transformational Leadership. You'll rally your teams and senior
stakeholders to your product vision and proactively leverage
relationships throughout the ecosystem to align to your vision and
influence prioritization across partner teams. You'll be
responsible for attracting and retaining top talent to your team
and mentoring and developing associates on their product career.
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 5 years of experience in product management or at
least 5 years of experience in product design, agile delivery,
business analysis, data science, or software engineering
Preferred Qualifications:
- Bachelor's Degree in Computer Science or Engineering
- MBA or Master's degree
- 5+ years of experience in Agile product management At this
time, Capital One will not sponsor a new applicant for employment
authorization for this position. The minimum and maximum full-time
annual salaries for this role are listed below, by location. Please
note that this salary information is solely for candidates hired to
perform work within one of these locations, and refers to the
amount Capital One is willing to pay at the time of this posting.
Salaries for part-time roles will be prorated based upon the agreed
upon number of hours to be regularly worked. New York City (Hybrid
On-Site): $199,100 - $227,200 for Sr. Mgr, Product Management
Illinois (Hybrid On-Site): $185,600 - $211,800 for Sr. Mgr, Product
Management Candidates hired to work in other locations will be
subject to the pay range associated with that location, and the
actual annualized salary amount offered to any candidate at the
time of hire will be reflected solely in the candidate's offer
letter. This role is also eligible to earn performance based
incentive compensation, which may include cash bonus(es) and/or
long term incentives (LTI). Incentives could be discretionary or
non discretionary depending on the plan. Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at theCapital One Careers website. Eligibility varies based on full
or part-time status, exempt or non-exempt status, and management
level. This role is expected to accept applications for a minimum
of 5 business days. No agencies please. Capital One is an equal
opportunity employer committed to diversity and inclusion in the
workplace. All qualified applicants will receive consideration for
employment without regard to sex (including pregnancy, childbirth
or related medical conditions), race, color, age, national origin,
religion, disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries. If you
have visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at
RecruitingAccommodation@capitalone.com. All information you provide
will be kept confidential and will be used only to the extent
required to provide needed reasonable accommodations. For technical
support or questions about Capital One's recruiting process, please
send an email to Careers@capitalone.com Capital One does not
provide, endorse nor guarantee and is not liable for third-party
products, services, educational tools or other information
available through this site. Capital One Financial is made up of
several different entities. Please note that any position posted in
Canada is for Capital One Canada, any position posted in the United
Kingdom is for Capital One Europe and any position posted in the
Philippines is for Capital One Philippines Service Corp.
(COPSSC).
Keywords: Capital One, Plano , SENIOR MANAGER, PRODUCT MANAGEMENT, DELIVERY EXPERIENCE, AUTOMATED TESTING, Executive , Plano, Texas
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