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Consumer & Community Banking - Control Manager - Agile Product/Operations - Vice President Plan[...]

Company: JPMorgan Chase & Co.
Location: Plano
Posted on: May 24, 2023

Job Description:

VP Control Manager: - Product and Operations
As a Control Manager Vice President, you'll be responsible -for providing Control Management support to CCB Operations and related Agile Product Initiatives. Expectations include -leading and building an enhanced control framework which supports a continuous and integrated approach to risk assessment. - Additionally, you will support top-down risk analysis, real time control issue detection, escalation, root cause analysis and remediation.
Job Responsibilities: -

  • Drive collaboration and coordination to support alignment between the Agile product/control framework, with the Operations process/control framework
  • Engage with key stakeholders on risk and control implications through collaboration with Product team and line of defense partners in support of Agile Product-related activities to identify and mitigate associated risk impacts
  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to develop and confirm mitigation of financial, regulatory, and customer/reputational risk. - -
  • Advise and consult with Product management team including the evaluation of risk impact of new initiatives, backlogs, defects, cross impacts, pre/post implementation validation
  • Manage control related activities, including: CORE, Risk Events (RED), Issues/Action Plans, Testing and Validation, Key Performance Indicator monitoring
  • Confirm/validate user acceptance testing strategy, methodology and execution to support effective initiative deployment

    Required Qualifications, Skills and Capabilities:

    • Bachelor's degree or equivalent experience required
    • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
    • Agile Product or Technology Development experience preferred
    • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


      • Business knowledge -- ability to understand the business / knowledge of regulation surrounding business
      • Communication/presentation -- excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
      • Networking -- exceptional interpersonal skills; exceptional collaboration and relationship building skills
      • Work autonomously to affect change -- flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented -environment
      • Process analysis / design acumen - -ability to understand a process and associated risk to inform control design
      • Problem solving / Analytical skills -- solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

        • Understanding root cause / identifying control deficiencies
        • Developing timely and sustainable solutions
        • Analyze metrics for emerging risk

        • Implementation skills

          • Writing Action Plans, Procedures
          • Change Management

          • Ability to make subjective and informed decisions

Keywords: JPMorgan Chase & Co., Plano , Consumer & Community Banking - Control Manager - Agile Product/Operations - Vice President Plan[...], Executive , Plano, Texas

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