RDM Release Manager, Data Center and DMZ
Company: Bank of America
Location: Plano
Posted on: March 20, 2023
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Job Description:
RDM Release Manager, Data Center and DMZ
Plano, Texas;Charlotte, North Carolina; Richmond, Virginia;
Pennington, New Jersey; Jersey City, New Jersey
Job Description:
Responsible for planning, coordinating, and delivery of defined
deliverables which usually requires engagement from multiple teams
such as a project or smaller program. Communicates the work
objectives, coordinates delivery, manages risks, ensures compliance
to standards, and provides end-to-end visibility into the health of
the deliverables. Ensures execution and delivery meets the client's
expectations in terms of the functionality, quality, timeline and
cost. Coordinates and facilitates routines to support delivery -
e.g. kick-offs, status reviews, stakeholder meetings, change
controls, tollgates, etc. Plans and coordinates delivery and
dependencies with across multiple teams. Facilitates dependency
management/risk management/impediment removal for the defined
deliverables. Promotes/facilitates communication and collaboration
across organizations to support the deliverable completion and
timeline. Gathers/facilitates status updates for the deliverables
to stakeholders and leadership pertaining to delivery,
risks/issues, and schedule. Ensures that execution is aligned with
deliverable requirements by working with the sponsor/stakeholders.
Ensures deliverables comply with Enterprise Change Management
standards. Supports resource planning for delivery/execution.
Individual Contributor.
The RDM Release Manager works closely with assigned Engineers,
Program and Project Managers and other support and service
providers. The RDM Release Manager focuses and forecasts the
delivery track of multi-phase work against change and release
calendar(s).
The RDM Release Manager needs to fully understand the bank change
processes.
The RDM Release Manager must be mindful of how their role impacts
the firm's business and reputation. Key to this role is having a
"better than general" understanding of networking technologies and
functions including Operations, Architecture and Engineering,
Product and Service Management, Business Services and Finance.
Concepts such as driving value, always delivering quality, keeping
commitments, being on-time and under-budget, effective and detailed
communications. Managing time is critical, developing and managing
tasks efficiently is the key to success.
The technology areas of concentration include:
Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management
and Branch/Financial Center End User networks and Building
Networking solutions including Wireless LAN, Structured Cabling and
Cable Systems and Pathways
Public and private transport systems, WAN, Optical systems and
emerging technologies such as Switched-Ethernet, LTE, (etc.),
SDWAN, Cloud and Virtualized services
Knowledge in related technology areas such as Network Appliance,
Video, Voice and Voice over IP (VoIP) solutions, UC and
Collaboration services is important
Key Responsibilities:
Strong Project and program management skills
Manages multiple related and interdependent projects to
collectively deliver a desired business outcome based on varying
degrees of complexity
Manages end-to-end network infrastructure delivery life cycle
including the collection and translation of business requirements
to enable technical execution of network programs and projects
Rigorously manages scope to ensure agreed/approved/appropriate
value is delivered and commitments are achieved within time, cost,
risk and quality parameters
Plans and coordinates project deliverables across multiple service
providers in support of network infrastructure project
requirements
Develops and manages the network related tasks within the overall
work plan
Ability to understand and translate business requirements into
engineering and or implementation details
Required Skills
Leadership: be a self-starter, self-directed and shows
initiative
Focused on execution, delivery, and commitment to dates. Ability to
work in a high paced environment
Can manage risk; is a good decision maker
Understands the big picture; can relate to the firm's strategy and
actions and how they support our business results
Demonstrates ownership: Is accountable and influential/can hold
others accountable (professionally)
Strong written and verbal communications skills. Ability to
communicate and influence upward as well as laterally
Organized and detail oriented
Strong technical acumen
Ability to partner with others for the good of the initiative
Ability to recognize opportunities for automation and process
improvements
Desired Skills
Bachelor's degree in engineering, computer science, business,
finance or related field/technical training
Strong analytical skills
Minimum of 5 years' experience required in Technical role
supporting network project/programs
Industry Certifications in PMP, ITIL are strongly preferred
Technical certifications such as CCNA are a plus
Experience with Change Management and CAB processes and
procedures
Strong background in IT service delivery role
Financial services (Insurance, Banking, Investment banking), is a
plus
Ability to be nimble and flexible; prioritize workload, proactively
react to issues, and consistently react to shifting deadlines
Ability to create meaningful data that contributes to the Change
Management and Service Delivery processes
Jira, Confluence, Lean-Agile, Scrum, Kanban, SAFe Agile
methodologies
Job Band:
H5
Shift:
1st shift (United States of America)
Hours Per Week:
40
Weekly Schedule:
Referral Bonus Amount:
0
Job Description:
Responsible for planning, coordinating, and delivery of defined
deliverables which usually requires engagement from multiple teams
such as a project or smaller program. Communicates the work
objectives, coordinates delivery, manages risks, ensures compliance
to standards, and provides end-to-end visibility into the health of
the deliverables. Ensures execution and delivery meets the client's
expectations in terms of the functionality, quality, timeline and
cost. Coordinates and facilitates routines to support delivery -
e.g. kick-offs, status reviews, stakeholder meetings, change
controls, tollgates, etc. Plans and coordinates delivery and
dependencies with across multiple teams. Facilitates dependency
management/risk management/impediment removal for the defined
deliverables. Promotes/facilitates communication and collaboration
across organizations to support the deliverable completion and
timeline. Gathers/facilitates status updates for the deliverables
to stakeholders and leadership pertaining to delivery,
risks/issues, and schedule. Ensures that execution is aligned with
deliverable requirements by working with the sponsor/stakeholders.
Ensures deliverables comply with Enterprise Change Management
standards. Supports resource planning for delivery/execution.
Individual Contributor.
The RDM Release Manager works closely with assigned Engineers,
Program and Project Managers and other support and service
providers. The RDM Release Manager focuses and forecasts the
delivery track of multi-phase work against change and release
calendar(s).
The RDM Release Manager needs to fully understand the bank change
processes.
The RDM Release Manager must be mindful of how their role impacts
the firm's business and reputation. Key to this role is having a
"better than general" understanding of networking technologies and
functions including Operations, Architecture and Engineering,
Product and Service Management, Business Services and Finance.
Concepts such as driving value, always delivering quality, keeping
commitments, being on-time and under-budget, effective and detailed
communications. Managing time is critical, developing and managing
tasks efficiently is the key to success.
The technology areas of concentration include:
Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management
and Branch/Financial Center End User networks and Building
Networking solutions including Wireless LAN, Structured Cabling and
Cable Systems and Pathways
Public and private transport systems, WAN, Optical systems and
emerging technologies such as Switched-Ethernet, LTE, (etc.),
SDWAN, Cloud and Virtualized services
Knowledge in related technology areas such as Network Appliance,
Video, Voice and Voice over IP (VoIP) solutions, UC and
Collaboration services is important
Key Responsibilities:
Strong Project and program management skills
Manages multiple related and interdependent projects to
collectively deliver a desired business outcome based on varying
degrees of complexity
Manages end-to-end network infrastructure delivery life cycle
including the collection and translation of business requirements
to enable technical execution of network programs and projects
Rigorously manages scope to ensure agreed/approved/appropriate
value is delivered and commitments are achieved within time, cost,
risk and quality parameters
Plans and coordinates project deliverables across multiple service
providers in support of network infrastructure project
requirements
Develops and manages the network related tasks within the overall
work plan
Ability to understand and translate business requirements into
engineering and or implementation details
Required Skills
Leadership: be a self-starter, self-directed and shows
initiative
Focused on execution, delivery, and commitment to dates. Ability to
work in a high paced environment
Can manage risk; is a good decision maker
Understands the big picture; can relate to the firm's strategy and
actions and how they support our business results
Demonstrates ownership: Is accountable and influential/can hold
others accountable (professionally)
Strong written and verbal communications skills. Ability to
communicate and influence upward as well as laterally
Organized and detail oriented
Strong technical acumen
Ability to partner with others for the good of the initiative
Ability to recognize opportunities for automation and process
improvements
Desired Skills
Bachelor's degree in engineering, computer science, business,
finance or related field/technical training
Strong analytical skills
Minimum of 5 years' experience required in Technical role
supporting network project/programs
Industry Certifications in PMP, ITIL are strongly preferred
Technical certifications such as CCNA are a plus
Experience with Change Management and CAB processes and
procedures
Strong background in IT service delivery role
Financial services (Insurance, Banking, Investment banking), is a
plus
Ability to be nimble and flexible; prioritize workload, proactively
react to issues, and consistently react to shifting deadlines
Ability to create meaningful data that contributes to the Change
Management and Service Delivery processes
Jira, Confluence, Lean-Agile, Scrum, Kanban, SAFe Agile
methodologies
Shift:
1st shift (United States of America)
Hours Per Week:
40
Learn more about this role
Full time
JR-22086646
Band: H5
Manages People: No
Travel: Yes, 5% of the time
Manager:
Talent Acquisition Contact:
Mindy Savage
Referral Bonus:
0
Jersey City pay and benefits information
Jersey City pay range:
$58,200 - $160,000
annualized salary, offers to be determined based on experience,
education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary
plan. Employees are eligible for an annual discretionary award
based on their overall individual performance results and
behaviors, the performance and contributions of their line of
business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible . We provide
industry-leading benefits, resources and support to our employees
so they can make a genuine impact and contribute to the sustainable
growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire
qualified candidates without regard to race, religious creed,
religion, color, sex, sexual orientation, genetic information,
gender, gender identity, gender expression, age, national origin,
ancestry, citizenship, protected veteran or disability status or
any factor prohibited by law, and as such affirms in policy and
practice to support and promote the concept of equal employment
opportunity and affirmative action, in accordance with all
applicable federal, state, provincial and municipal laws. The
company also prohibits discrimination on other bases such as
medical condition, marital status or any other factor that is
irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE
(https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf)
.
To view the "EEO is the Law" Supplement, CLICK HERE
(https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf)
.
Bank of America aims to create a workplace free from the dangers
and resulting consequences of illegal and illicit drug use and
alcohol abuse. Our Drug-Free Workplace and Alcohol Policy
("Policy") establishes requirements to prevent the presence or use
of illegal or illicit drugs or unauthorized alcohol on Bank of
America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy,
CLICK HERE .
Keywords: Bank of America, Plano , RDM Release Manager, Data Center and DMZ, Executive , Plano, Texas
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