Change Manager Delivery Lead
Company: Genesis10
Location: Plano
Posted on: March 18, 2023
Job Description:
Genesis10 is currently seeking Change Manager Delivery Lead
-with our client in the financial industry located in Plano, TX.
This is a 9 month + contract position.
Responsibilities:
- Responsible for planning, coordinating, and delivery of defined
deliverables which usually requires engagement from multiple teams
such as a project or smaller program
- Key responsibilities include communicating the work objectives,
coordinating delivery, managing risks, ensuring compliance to
standards, and providing end to end visibility into the health of
the deliverables
- This role ensures execution and delivery meets the client's
expectations in terms of the functionality, quality, timeline, and
cost
- They facilitate sync points across multiple organizations to
enable delivery
- The areas of focus for the Delivery Lead role includes support
of engineering teams under the Service Request Fulfillment (SRF)
umbrella
- Candidate will be responsible for end-to-end ITIL change
management
- In this role the candidate will act as a gateway between
engineering teams and application owners by managing a high volume
of changes from creation to closure within ITSM Remedy
- This position will interface directly with internal
stakeholders and external suppliers/providers, architecture,
product engineering, product management, and business management;
at times, they may interface with various levels of senior
management
- Adherence and use of standards, product sets, templates,
systems, and artifacts are important to the success of the
individual, the department, and the firm at large
- Collaborate with other internal/external teams such as
Operations, Engineering, and Requestors on core design
requirements/standards and impact assessment
- Maintain accurate records of requests and communications by
utilizing the client's systems of record
- Communicate the status and progress to the customer daily via
the client's systems of record and respond to requests from
customers in a timely manner
- Adhere to client processes, such as representing the change in
Change Committee meetings and Design Review sessions
- Create, modify, and represent appropriate change records as
required prior to implementing or hand-off
- Deployment in compliance with architecture standards and
policies
- Act as a consultant on a range of technologies where he or she
is a subject matter expert
- Follow reference models, blueprints, and playbooks to ensure
the design is compliant
Requirements:
- 3-5 years of experience working in Change Management
space
- Change management experience ITSM experience preferred
- Foundational knowledge of ITIL processes
- Leadership: Self-starter, self-directed, and shows
initiative
- Working knowledge of JIRA/Confluence
- Experience working in an Agile environment
- Microsoft Excel and Power Point experience
- Demonstrated ability to reduce process complexities
- Organized and detail oriented
- This position will require candidate to exhibit strict
organizational skills in an environment with constant shifting
priorities
- A high-level understanding of existing and emerging
technologies and business requirements
- Strong communication and problem-solving skills are a
must
- The candidate must be able to work on their own and
successfully in team settings in various sizes and
locations
- Must have strong analytical skills
Desired Skills:
- B.S. degree in Computer Science, Engineering, Business or
equivalent
- Demonstrates ownership: is accountable and can hold others
accountable (professionally)
- Ability to partner with others for the good of the
initiative
- Implementation knowledge of Agile framework and SCRUM
ceremonies for project planning and work prioritization
- Financial services (Insurance, Banking, Investment Banking) is
a plus
- Has participated in design, implementation, or operations
process
Only candidates available and ready to work directly as Genesis10
employees will be considered for this position.
If you have the described qualifications and are interested in this
exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry
Analysts for six consecutive years, Genesis10 puts thousands of
consultants and employees to work across the United States every
year in contract, contract-for-hire, and permanent placement roles.
With more than 300 active clients, Genesis10 provides access to
many of the Fortune 100 firms and a variety of mid-market
organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If
this is a perm-placement opportunity, our recruiter can talk you
through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with
Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our
consultants have been working exclusively with Genesis10 for
years.
- Access to an experienced, caring recruiting team (more than 7
years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness &
Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top
Staffing Firm in the U.S., as a Best Company for Work-Life Balance,
as a Best Company for Career Growth, for Diversity, and for
Leadership, amongst others. To learn more and to view all our
available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive
consideration without regard to their race, color, religion, sex,
sexual orientation, gender identity, national origin, disability,
or status as a protected veteran.
Keywords: Genesis10, Plano , Change Manager Delivery Lead, Executive , Plano, Texas
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