Solutions Center Project Manager

Company: JPMorgan Chase
Location: Plano
Posted on: March 16, 2023

Job Description:

**The Solution Center Project Manager** is responsible for organizing, planning, and scheduling the design, build, and launch of digital and instructor-led learning experiences for the Talent & Career Development Experience portfolio. The role efficiently manages multiple projects end-to-end with an understanding of which Solution Center Feature Teams need to be engaged, when to engage, and how to engage them. The role has a direct partnership with the learning community to understand the digital and classroom learning needs for different Lines of Business globally. This includes having a clear vision of the product delivery roadmap, adhering to processes and controls, communicating effectively with credibility, and performing end-to-end execution systematically and with efficiency.**Job Responsibilities**+ Organize and prioritize the Talent Portfolio Management (TPM) Book of Work request queue and manage several projects end-to-end for multiple learning portfolios and perform an initial review of the full request, understand the desired outcomes, and determine readiness to move forward, including gathering required information and approvals to ensure Feature Teams have what they need to complete the work.+ Define the delivery timeline based on the project's desired completion date and advance the project forward in a timely manner as required materials and information are available.+ Write Feature Team user stories consisting of short, simple descriptions of what needs to be done and use Jira to assign the stories to different teams.+ Schedule work to be completed in sprints based on portfolio priorities and team capacity. Set launch and release dates for required and recommended learning assignments, ensuring there are no conflicts with the release event calendar.+ Organize individual workload to ensure requests are completed on time with attention to detail, consistency, and accurate execution.+ Maintain oversight for multiple moving parts for multiple projects and monitor sprint progress and follow projects through to completion.+ Build and maintain close partnerships with Product, Feature Teams, and line of business stakeholders, and work collaboratively across multiple roles/teams. Anticipate questions and use regular and effective communication to explain processes and product capabilities (e.g., how and why), and keep all parties informed of how the Solution Center is progressing with delivering the book of work. Pull roles together as needed to address blockers and close communication gaps.**Required qualifications, capabilities, and skills**+ Project management and process excellence, including a systematic approach for end-to-end execution while adhering to standard operating procedures.+ Strong technical skills, including proficient in Microsoft Office products and capable of learning new applications required for the role.+ Customer-obsessed and Adaptable to change.+ Experience with Agile and Jira.+ Analytical skills with the ability to interpret data and assess situations, then devise structured and logical approaches to solve problems and remove blockers. Able to make comprehensive connections and determine next steps.+ Communicate effectively up, down, and across the organization with credibility, including asking penetrating questions, adapting messages to diverse audiences, and listening with patience and empathy.+ Schedule and lead effective meetings with a specific purpose, engaging the right roles with clear outcomes and next steps.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Plano , Solutions Center Project Manager, Executive , Plano, Texas