Director

Company: The RMR Group Inc
Location: Plano
Posted on: March 14, 2023

Job Description:

Overview
Lead the Texas region RES team, in all aspects of property level management including managing internal reporting, assisting with leasing, and execution and refinement of client/owner investment strategy and operations. Additionally, the Director plays a primary role in coaching, mentoring and developing their direct reports to support success in their current role and ready them for future roles. The Region's portfolio consists of 3.2M Sq Ft with 35 properties.
Responsibilities
Strategy, Planning, and Operations:

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• Develop and implement approved business plans annually.
  
• Administer and oversee daily property operations, capital projects and construction/tenant improvement work. -
  
• Develop operating and capital budgets and related business plans and periodic projections. Prepare, as needed, various monthly and quarterly financial reports for Vice President.
  
• Develop focused remediation plans for underperforming assets. -
  
• Complete and analyze all monthly/quarterly reporting packages.
  
• Oversee possible environmental risks.
  
• Oversee lease, vendor, and project management.
  
• Maintain corporate procedures and guidelines.
  
• Conduct periodic site visits for acquisition analysis, annual asset review, etc.
  
  Relationship Management:
  
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  • Establish and maintain tenant relations and retention programs, and relationships with brokers and the real estate and general business community.
    
    Leasing:
    
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    • Assist Asset Managers on leasing efforts with outside brokers.
      
    • Assist Asset Management in the negotiation of rent re-sets, lease re-structuring, lease renewals, extensions and expansions.
      
    • Resolve disputes with existing tenants.
      
    • Ensure that tenant services are provided according to all lease documents.
      
    • Maintain lease, vendor, and project files.
      
      Branding:
      
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      • Ensure all offices and staff members adhere to defined standards of professionalism providing exceptional client service.
        
      • Establish marketing initiatives and tenant relations and retention programs that leverage branding.
        
        Talent Development:
        
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        • Select, manage and lead a distributed staff who oversee property management operations including Senior Property Managers, Property Managers, Assistant Property Managers, Tenant Coordinators, Administrative staff and Building Engineers.
          
        • Coach and mentor members of the property level management team, ensuring managers are effective at managing people at every level the organization.
          
        • Support managers through management development and supervisory programs.
          
        • Ensure effective onboarding and training plans for all new hires.
          
        • Hire exceptional talent to meet current and future staffing needs.
          
        • Work directly with Human Resources to ensure optimal employee performance.
          
        • Maintain clear and consistent staff supervision protocol.
          
          Qualifications
          
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          • Bachelor's degree required; MBA or other advanced degree a plus.
            
          • 10+years' experience in commercial real estate: - property management operations, leasing, development, property accounting.
            
          • Real Estate Broker's Licenses are not required to start but will be required within two years of employment.
            
          • Ability to negotiate with tenants, brokers, attorneys and understand contractual obligations and language.
            
          • Track record of being highly responsive to tenants and maintaining exceptional tenant satisfaction.
            
          • Understanding of environmental issues and remediation techniques.
            
          • Previous supervisory experience.
            
          • Ability to work in a fast-paced, collaborative, and results driven environment.
            
          • Exceptional organizational skills and verbal and written communication.
            
          • Excellent command of MS Office, particularly Excel, Word and Outlook; proficiency with Property Management/Accounting software (Yardi a plus).
            
          • Will be required to perform off site duties through the use of a personal vehicle.
            
          • Excellent, analytical, critical thinking and decision-making capabilities.
            
          • Effective and nimble problem-solving capability.
            
          • Ability to build collaborative, productive teams both with internal and external groups.
            
          • RPA, CPM, CCIM designations a plus.
            
          • If, at any time, security clearance is required for your job (e.g. you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.
            
            Company Overview
            The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is supported by nearly 600 real estate professionals in over 30 offices nationwide who manage over $37 billion in assets under management and leverage 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of direct real estate strategies across its clients.
            RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:
            
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            • Integrity at Our Core.
              
            • Perform Passionately and Effectively.
              
            • Inspired Thinking.
              
            • Like We Own It.
              
            • Power of We.
              
            • Mutual Respect.
              
              RMR has been rated a Top Place to Work by The Boston Globe and GlobeSt.com, and has been recognized by the U.S. Environmental Protection Agency (EPA), the Building Owners and Managers Association (BOMA) International and the Institute of Real Estate Management (IREM), among others (listed here), as a CRE industry leader.
              Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.
              Follow RMR on LinkedIn, on Instagram @thermrgroup and on Twitter @The_RMR_Group.
              The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please -click here. If you'd like more information on your EEO rights under the law, please -click here.

Keywords: The RMR Group Inc, Plano , Director, Executive , Plano, Texas