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VP - Business Analysis Manager

Company: JPMorgan Chase
Location: Plano
Posted on: January 23, 2023

Job Description:

Business Analysis Manager (OPBA08 )Organization DescriptionThe Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets, and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.Employer DescriptionJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Equal Opportunity Employer/Disability/VeteransJob DescriptionJ.P. Morgan Payments and Commerce Solutions provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency.The Acquiring and SMB (A&SMB) Operations team is comprised of key back-office functions that are focused on providing a best in class experience to our clients and our employees.We are seeking a highly talented candidate for a full-time position on our A&SMB Operations Reporting and Analytics team. The successful candidate will work as part of a small team focused on operations executive business reporting, business event synchronization/organization, operational performance reporting, project support/leadership, and high priority efficiency initiatives with a focus on the functional areas of merchant related operations.Specifically, this role will work directly with the senior operations management across the functional areas to provide executive organization support including presentations to senior leaders, data visualization and telling the story of operational performance and strategies. The key objective of this position is to provide excellent organizational skills and leadership to a complex and fast-paced business environment. Ad hoc reporting / analytics capabilities will also be required in this role. The A&SMB Operations Reporting and Analytics organization is laser focused on assisting its internal constituents with meeting their objectives of being customer obsessed, achieving a high level of operational efficiency, and delivering an excellent client and employee experience.Key focus areas include:

  • Coordinate, collect, consolidate, and effectively communicate information necessary to support Ops senior leadership team as relates to operations management
  • Work hand-in-hand with operation executives to balance financials, track down changes and present them in a clear effective manner
  • Take lead in creating/maintaining effective operational systems while clearly communicating them to senior leadership teams.
  • Partner with Ops Executives and the Reporting & Analytics team to create high quality executive presentations, as well as ad hoc views and special topic storylines / pages
  • Participate in planning key business initiatives, working across businesses and functions to frame strategy, structure actionable solutions, and track execution
  • Provide data and reporting to be used in developing high-quality business presentations that distill complex ideas into simple, clear, and actionable messages for leadership
  • Coordinate initiatives with stakeholders across the organization and monitor initiative outcomes to ensure ongoing alignment to strategic objectives
  • Articulate and document complex and ambiguous topics in an easy to digest executive level communication for management meetings and business reviews
  • Assist business in driving efficiencies and managing risks impacting finance and budgets
  • Collaborate with functional leads to develop strategies to achieve organization goals and deliver world class client and employee experience
  • Identify cross-impacts, dependencies, and impediments to progress and ensure they are addressedQualifications / Personal Requirements:
    • Bachelor's degree required with a preferred emphasis in a field such as Finance, Operations, or Business Management with 5+ years of relevant work experience
    • Excellent interpersonal and organizational skills with proven, demonstrated ability to communicate with all levels of an organization (written, voice, and in person)
    • Analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact to operations and production, ability to consolidate and tell a story.
    • Strong experience with creating professional presentations and communication for consumption by senior executives.
    • Strong knowledge of Microsoft suite (Excel, Power-Point etc.)
    • Demonstrated ability to manage tight delivery timelines, calmness under pressure and adapt to unexpected circumstances - capable of navigating in dynamic and complex environments
    • Experience in managing programs and strategic initiatives across multiple functions
    • Must be self-directed with the ability to multi-task and keep a strong attention to detail
    • A critical thinker with the ability to understand, dissect and analyze information and provide sustainable solutions; capable of challenging the norm and making recommendations
    • Ability to manage complexity while fostering open communication
    • Energetic and results oriented team player
    • Knowledge of Call Center and/or Merchant Services ECC operations preferredJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Plano , VP - Business Analysis Manager, Executive , Plano, Texas

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