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Director of Corporate Conferences & Events

Company: Raising Cane's Chicken Fingers
Location: Plano
Posted on: January 22, 2023

Job Description:

The Raising Cane's Meetings & Events team leads the development, planning, and successful execution of nationwide events for Raising Cane's. We value teamwork, creativity, learning, relationships, and flawless execution. We are project and program managers, communicators, storytellers, dreamers, and doers. Above all, we live to deliver an experience that inspires, educates and deepens meaningful engagement with Raising Cane's Culture and business objectives.As a member of the Events team, you work closely with the Cane's Love [Recognition Team], Travel & Logistics, Communications, Office Support, and Operations Support teams to manage and execute all strategic events. This role is responsible for leading cross-collaborative event planning teams, producing event proposals, developing, and managing event budgets, and executing Raising Cane's internal events and conferences.Secondary duties will include ideating meeting & event themes and structure, negotiating contracts, managing vendor relationships, arranging food and beverage, conducting onsite inspections, aligning cultural elements, and onsite meeting & event execution.The Meetings & Events team is a high functioning group whose success depends on teamwork and cross collaboration. Additional responsibilities will include, but not limited to, responding to event attendees' questions, status reporting & tracking, supporting departments at our Support Office with hosting meetings, event attendee projections, event budget forecasting and expense tracking, and post event reconciliation.At Raising Cane's, we serve the perfect box and work hard while having fun. We take pride in having a Culture deeply rooted in appreciation. The Meetings & Events Crewmembers have a Restaurant Operator mentality, reflecting what we do through efficient event planning and attendee experiences. Primary Responsibilities--- Direct the planning and execution of Raising Cane's Events and Conferenceo Events include, but are not limited to, Company events hosted at large, external venues, large-scale conferences, internal corporate office events onsite, regionalized meetings for field based internal attendees, and smaller scale events at our support offices --- Own executing high-quality events managing all aspects of the event from start to finish, including sourcing venues, managing suppliers, writing communications, supporting attendees, on-site event management, and attendee feedback--- Lead in relaying information between collaborative teams and key stakeholders--- Own operational event timelines and ensure milestones are tracked and met; seek and secure resources as needed--- Manage cross collaborative team meetings and communications to staff, consultants, vendors, and other stakeholders to plan and prepare seamless operation before, during, and after events--- Lead research and book venues, touring or coordinating tours as needed--- Selects suppliers, caterers, staff, and entertainment--- Anticipate attendee needs, mitigate risks of logistical failures, and ensure effective reporting of problems and/or challenges--- Develop and execute post-event debriefs of wins, losses, and lessons learned and work continuously to improve events and their execution--- Brainstorm, develop, and implement concepts and themes with the collaboration of our internal Creative team--- Prepare budgets, manage expenses, process invoices; maintain notes and tracking documents--- Direct staff and external collaborators to process defining goals and audiences for internal and external events--- Develops and manage attendee lists with our internal Operations Team; has a strong understanding of all roles within the organization and gains alignment for final invite list--- Drives communication to attendees in collaboration with the Communications Team --- Responsible to produce print items related to the event [including, but not limited to name badges, signage, awards, print materials, promotional item giveaways, post event keepsakes]--- Designs the onsite strategy for registration check-in stations, badge printing and distribution of event materials--- Partners with internal Travel and Logistics team to support scope of work across events--- Supports the development and follow up of team status reports, project timelines and run of shows in collaboration with our internal Communications TeamPosition / Role RequirementsThe intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.--- Ability to deliver results under tight deadlines --- Ability to anticipate issues, identify future possible failure points, and work ahead of time to alleviate potential issues--- Ability to work in a fast paced, ever-changing environment--- Excellent written and oral communication skills--- Strong technical aptitude and analytical skills--- Demonstrated skill in process improvement and project implementation--- Ability to work non-standard hours and differing work rotations/shifts as required based on events--- Ability to travel as required for site inspections and events. Travel required to approximately 6-8 events per year. International travel every other year--- Adaptable to shifting priorities, last minute changes, and steadfast at identifying and problem-solving any issues with changing priorities--- Ability to take full responsibility and accountability for projects, following up to identify successes and / or failures--- Highly developed interpersonal skills communication is critical to success--- Willingness to work occasional event-related evenings and / or weekends as neededCultural Attributes:--- Ensure daily activities and priorities are aligned to Raising Cane's Vision, Mission, Core Values and Non-Negotiables--- Adopt and promote a work hard / have fun environment and lead by example--- Adopt and coach others to show appreciation through the 3 R's of Cane's Love: Respect, Recognize and Reward Required Core Competencies--- Highly proactive, communicative, organized, and detail-oriented--- Problem solver, analytical--- Strong project management skills with a high level of accuracy--- Team oriented, collaborative & culturally aligned (Work Hard & Have Fun!) --- Exercises good judgment & decision making--- Internally motivated & trustworthy--- Flexibility, adapts well to change --- Self-starter, organized and able to manage multiple priorities (multi-tasking)--- Ability to establish goals and convert plans into action--- Data-driven, detail and results oriented--- Effective written and verbal communication skills--- Interpersonal awareness and relations (shows respect and empathy)Qualifications, Experience & Education--- BA / BS in Hospitality Management, Marketing, Marketing Management, Business Development, or a related field--- Strong track record of success and career progression in corporate event management with increasing levels of responsibility--- 10+ Years of experience corporate event planning desired--- Continuing education, training, or certification related to event management is preferred --- Adobe Design familiarity (e.g., InDesign) is a requirement--- Experience with the following types of platforms: webinar technologies (Zoom and Microsoft Teams), SharePoint--- Experience with managing, maintaining, and usage of CVENT Connect With Us!Not ready to apply?for general consideration.

Keywords: Raising Cane's Chicken Fingers, Plano , Director of Corporate Conferences & Events, Executive , Plano, Texas

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