Project Manager with Tech Support

Company: Micasa Global Inc
Location: Plano
Posted on: August 6, 2022

Job Description:

Job Description TECHNICAL SUPPORT MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES Direct and coordinate a team of tech support specialists/help desk technicians Prioritize IT-related problems as they come in to support and escalate when necessary Monitor problems/tasks Assignment to tech support specialists Analyze and review SLA/ SLO and metrics and ensure adherence to it Analyze situations and determine resources needed to solve them Make decisions quickly, often with limited information Follow up with customers to gauge their satisfaction with problem resolution; identify tech support problem areas (i.e., negative trends) and, if warranted, implement corrective action Manage the cadence and objective with client manager.

Keywords: Micasa Global Inc, Plano , Project Manager with Tech Support, Executive , Plano, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

Let Plano recruiters find you. Post your resume for free!

Get Plano Executive jobs via email.

View more Plano Executive jobs

Other Executive Jobs

Director, Program/Project Management - Bank Marketing Governance
Description: Purpose of JobAbout USAA br USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication (more...)
Company: USAA
Location: Coppell
Posted on: 08/12/2022

Salon Manager - Joshua
Description: Got shears and a winning attitude Want to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility or you re looking for a new opportunity If this
Company: Great Clips
Location: Joshua
Posted on: 08/12/2022

Project Manager
Description: The Project Manager is responsible for overseeing projects from planning through completion and ensuring client satisfaction by delivering unparalleled service. Provides overall project management support (more...)
Company: Rosendin Electric, Inc
Location: Lake Dallas
Posted on: 08/12/2022

Salary in Plano, Texas Area | More details for Plano, Texas Jobs |Salary

LPN Med Care Manager
Description: Job Description Overview It makes me feel good knowing that we make the residents--- lives better. We laugh with them, cry with them, sing and dance with them --- we brighten their day. Working here (more...)
Company: Sunrise Senior Living
Location: Dallas
Posted on: 08/12/2022

DALLAS FIELD MANAGER (Remote)
Description: Job Description DUTIES AND RESPONSIBILITIES: Ensure all policies, processes, and procedures are done to Retail Directs guidelines expectations. Managing the relationship with Client Store Management (more...)
Company: Retail Direct LLC
Location: Dallas
Posted on: 08/12/2022

Manager, COVID Response
Description: Company DescriptionKIPP Texas Public Schools is a network of 59 public charter, open-enrollment, pre-k-12 schools educating nearly 34,000 students across Austin, Dallas-Ft. Worth, Houston, and San Antonio. (more...)
Company: KIPP Texas
Location: Dallas
Posted on: 08/12/2022

Group Director, Client Partnerships
Description: Group Director, Client PartnershipsABOUT
Company: Imaginuity
Location: Dallas
Posted on: 08/12/2022

Salon Manager - Town Center at Colleyville
Description: Got shears and a winning attitude Want to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility or you---re looking for a new opportunity If this sounds like you, (more...)
Company: Great Clips
Location: Colleyville
Posted on: 08/12/2022

Salon Manager - Frisco Marketplace
Description: Got shears and a winning attitude Want to support other stylists Then let's talk Maybe you're a stylist who wants more responsibility or you---re looking for a new opportunity
Company: Great Clips
Location: Prosper
Posted on: 08/12/2022

Senior Project Manager, Transportation
Description: Search for City, State, Country, Zip Code Job InformationSenior Project Manager, Transportation - 210002LI DescriptionWe create great places and the connections that get people and goods moving-whether (more...)
Company: Stantec Consulting International Ltd.
Location: Dallas
Posted on: 08/12/2022

Loading more jobs...

Project Manager with Tech Support

Didn't find what you're looking for? Search again!

Other Executive Jobs

Log In or Create An Account