Project Management Quality Assurance Senior
Posted on: June 25, 2022
Purpose of Job This position is a role within the Enterprise
Portfolio Management Office (EPMO) and owns, maintains and ensures
continuous improvement of USAA's EPMO Quality Assurance (QA)
Program (not to be confused with Software Testing).
This is NOT a Software Testing/Quality Assurance position.
The overarching goal is leveraging QA to enhance USAA's ability to
deliver value to its members and employees.
The position is mapped Hybrid, therefore you need to be within
commuting distance of any of the following offices:
San Antonio, Texas
Charlotte, North Carolina
Responsible for developing, implementing and sustaining quality
assurance/control programs to ensure effective and efficient
policies, processes, and procedures are aligned and followed
Conducts quality reviews and delivers results to appropriate
stakeholders and develops action plans for success.
USAA knows what it means to serve. We facilitate the financial
security of millions of U.S. military members and their families.
This singular mission requires a dedication to innovative thinking
at every level.
We embrace a robust veteran workforce and encourage veterans and
veteran spouses to apply.
Identifies and manages existing and emerging risks that stem from
business activities and the job role.
Ensures risks associated with business activities are effectively
identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for
Uses advanced knowledge to provide guidance in the design,
assessment, implementation and/or administration of complex quality
assurance/control programs, practices and policies.
Identifies and evaluates quality standards, measurements, and
process improvements to ensure they are aligned with internal
practices and regulatory requirements.
Uses quality methods and tools to identify, analyze, improve, and
implement effective and efficient business solutions.
Performs independent assessments to identify training needs and
improvement opportunities for program effectiveness.
Briefs senior management on results, trends, studies, and
initiatives, and recommends courses of action.
Serves as a functional expert and coach to peers and team members
and acts as a resource for escalated issues of an unusual
Bachelor's Degree OR 4+ additional years of related experience
beyond the minimum required may be substituted in lieu of a
6 or more years progressive operations or process experience
2 years quality assurance, control or quality improvement
Previous experience operating in a financial services
Demonstrated experience in analyzing data, identifying trends, and
influencing decisions on recommended strategies to remedy
1+ years Quality Assurance experience associated with Project
Familiarity with SAFe Project Management principles and
2+ years experience in Portfolio Management Office
Experience assessing performance of a Portfolio, Program and/or
Experience as a Project Manager or Scrum Master whereby you might
assess another project or agile teams in their planning or
execution of an effort
USAA has an effective process for assessing market data and
establishing ranges to ensure we remain competitive. You are paid
within the salary range based on your experience and market
position. The salary range for this position is: $80,200 - $144,500
* (this does not include geographical differential, it may be
applied based on your work location)
Employees may be eligible for pay incentives based on overall
corporate and individual performance or at the discretion of the
USAA Board of Directors.
- Geographical Differential : Geographic pay differential is
additional pay provided to eligible employees working in locations
where market pay levels are above the national average.Shift
premium will be addressed on an individual-basis for applicable
roles that are consistently scheduled for non-core hours.
At USAA our employees enjoy best-in-class benefits to support their
physical, financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.
Keywords: USAA, Plano , Project Management Quality Assurance Senior, Executive , Plano, Texas
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