Project Manager, Enterprise Justice
Company: Tyler Technologies
Location: Plano
Posted on: June 22, 2022
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Job Description:
DescriptionThe Project Manager position is an external
client-facing position. The Project Manager understands the clients
business needs and translates those needs into a plan to deliver
successful results. The Project Manager is responsible for managing
an in-house team through all phases of the implementation which
includes discovery, design, configuration, data conversion
activities, implementation, monitoring, management, project budget,
and results delivery for Courts and Justice clients. The Project
Manager will work closely with our clients, development,
professional services staff and accounting staff to support and
track the progress of projects utilizing MS Project while applying
PMIs Project Management Body of Knowledge or similar project
management methods.ResponsibilitiesManage and assume accountability
for all aspects of projects related to delivery of client software
and services including:Planning and tracking all project
activity.Guide the client through release planning in support of
the overall project schedule.Track project hours and submit project
progress reports by due dates.Monitor and review revenue
recognition and bring concerns to management as needed.Managing
scope, time and cost to meet client commitments.Acquiring and
coordinating necessary resources to meet project needs.Managing
communication throughout the team and stakeholders.Manage the
quality of project team deliverables.Manage the project
budget.Report status and issues.Identify report and manage risks;
overcome project obstacles.Act as a client liaison and
representative communicating client feedback to appropriate Tyler
representatives; act in a manner to resolve outstanding issues on
behalf of client in a timely manner.Create and maintain the
following deliverables for basic Odyssey projects:Project SOW
Statement of Work (Phased definition)Project Work PlanMonthly
financials: POC, client accumulated financial spreadsheet and
project forecastWeekly status reportsProject task lists (Project
Plan)Maintain issues listMaintain project risk mitigation
logResponsible for client relations. Ensures client fully
understands the respective role/responsibilities of client and
Tyler staff. Ensures ongoing clear and effective communications. As
required, involves senior/executive Tyler staff to support
effective completion of project and/or to resolve high-level
issues.Anticipates, identifies, and resolves roadblocks such as
client preparation, business process gaps and missed
requirement.Performs other job-related duties and responsibilities
as may be assigned from time to time.QualificationsBachelors degree
in business, technical, criminal justice or equivalent
experience.PMP certification is a plusSignificant experience in
external client-facing project engagements (3+ years experience
required)Solid and proven project management experience essential
and required.5+ years experience implementing large scale software
projects;Software life cycle knowledge.Significant experience and
proficient utilizing Microsoft Project.Project Management Body of
Knowledge (PMBOK) or similar project management methods is
preferred.Working knowledge of Tylers Odyssey products and Courts
and Justice business processes is preferred, but is not
required.Proficiency using computers and exposure to IT
infrastructure components.Strong analytical ability, particularly
in a technology environment.Strong decision making and
problem-solving skills.Excellent planning, organizational skills
and ability to follow-through until processes are
completed.Exceptional customer service, verbal and written
communication skillsProficient in Microsoft Word, Excel and
Project.
Keywords: Tyler Technologies, Plano , Project Manager, Enterprise Justice, Executive , Plano, Texas
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