MF Customer Engagement - Customer and Partner Management - Associate-REF10000G
Company: Fannie Mae
Location: Plano
Posted on: June 22, 2022
Job Description:
Company DescriptionAt Fannie Mae, futures are made. The
inspiring work we do makes an affordable home a reality and a
difference in the lives of Americans. Every day offers compelling
opportunities to impact the future of the housing industry while
being part of an inclusive team thriving in an energizing
environment. Here, you will help lead our industry forward and make
your career.Job DescriptionAt Fannie Mae, futures are made. The
inspiring work we do makes an affordable home a reality and a
difference in the lives of Americans. Every day offers compelling
opportunities to work with exceptional people and help make an
impact on the future of the housing industry. Join us and be part
of an inclusive, supportive team thriving in an energizing,
collaborative environment. Here, you will help lead our industry
forward and make your career.As a valued colleague on our team, you
will support overseeing customer network development and customer
support activities, as well as supporting customer engagement
opportunities. Additionally, you will be responsible for planning,
directing, or coordinating operational activities for the team with
the help of executives and staff managers.THE IMPACT YOU WILL
MAKEResponsibilitiesThe Multiple Family Affordable Housing (MAH)
Customer Engagement - Associate role will offer you the flexibility
to make each day your own, while working alongside people who care
so that you can deliver on the following responsibilities
- Review and analyze multifamily transactions with
supervision.
- Support the Director and other team members in managing deal
screenings and underwriting responsibilities.
- Identify executives, managers, and team members to support
customer relationships.
- Participate in the approval process of investments and assist
in closing the transactions.
- Maintain database, prepare reports, and provide analyses on
investment pipeline and closings to date.QualificationsTHE
EXPERIENCE YOU BRING TO THE TEAMDesired Experiences
- Relationship Management including managing and engaging
stakeholders, customers, and vendors, and building relationship
networks.
- Knowledge of, or working experience with, Multifamily real
estate
- Effective written and oral communication skills to express
complex ideas to colleagues and stakeholders
- Requires a self-motivated, team player who has strong work
ethic, demonstrates attention to detail and ability to prioritize
in a fast-moving environment.
- Ability to work on multiple projects simultaneously, managing
time and resources to ensure work is completed efficiently and
within established timeframes.
- Advanced experience with MS Office Suite
- Skilled in Excel
- Experience using Salesforce CRM
- Bachelor's degree or equivalent
- 2+ years of related experienceAdditional InformationIn response
to COVID-19, Fannie Mae has adapted our workplace and hiring
processes to better safeguard our employees, candidates, and new
hires. We understand that this is an unprecedented situation and
Fannie Mae is committed to creating protocols for these processes
that are agile and conform with federal, state, and local health
administration guidance. While the company's operating status for
on-site work is currently voluntary, the majority of Fannie Mae's
workforce is remote until further notice. We continue to conduct
all interviews and onboarding virtually. In addition, all employees
who wish to come on site must be fully vaccinated against COVID-19
and enter their vaccination information into a confidential HR
system before arriving at the facility, unless they have an
approved accommodation. Click here to go directly to information
about accommodations.The future is what you make it to be. Discover
compelling opportunities at careers.fanniemae.com.Fannie Mae is an
Equal Opportunity Employer, which means we are committed to
fostering a diverse and inclusive workplace. All qualified
applicants will receive consideration for employment without regard
to race, religion, national origin, gender, gender identity, sexual
orientation, personal appearance, protected veteran status,
disability, age, or other legally protected status. For individuals
with disabilities who would like to request an accommodation in the
application process, email us at
careers_mailbox@fanniemae.com.Hiring Manager: Ivan Gonzolo,
REF10000G
Keywords: Fannie Mae, Plano , MF Customer Engagement - Customer and Partner Management - Associate-REF10000G, Executive , Plano, Texas
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