MF Customer Engagement - Customer and Partner Management - Associate-REF10000G

Company: Fannie Mae
Location: Plano
Posted on: June 22, 2022

Job Description:

Company DescriptionAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career.Job DescriptionAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to work with exceptional people and help make an impact on the future of the housing industry. Join us and be part of an inclusive, supportive team thriving in an energizing, collaborative environment. Here, you will help lead our industry forward and make your career.As a valued colleague on our team, you will support overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, directing, or coordinating operational activities for the team with the help of executives and staff managers.THE IMPACT YOU WILL MAKEResponsibilitiesThe Multiple Family Affordable Housing (MAH) Customer Engagement - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities

• Review and analyze multifamily transactions with supervision.
• Support the Director and other team members in managing deal screenings and underwriting responsibilities.
• Identify executives, managers, and team members to support customer relationships.
• Participate in the approval process of investments and assist in closing the transactions.
• Maintain database, prepare reports, and provide analyses on investment pipeline and closings to date.QualificationsTHE EXPERIENCE YOU BRING TO THE TEAMDesired Experiences
  • Relationship Management including managing and engaging stakeholders, customers, and vendors, and building relationship networks.
  • Knowledge of, or working experience with, Multifamily real estate
  • Effective written and oral communication skills to express complex ideas to colleagues and stakeholders
  • Requires a self-motivated, team player who has strong work ethic, demonstrates attention to detail and ability to prioritize in a fast-moving environment.
  • Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes.
  • Advanced experience with MS Office Suite
  • Skilled in Excel
  • Experience using Salesforce CRM
  • Bachelor's degree or equivalent
  • 2+ years of related experienceAdditional InformationIn response to COVID-19, Fannie Mae has adapted our workplace and hiring processes to better safeguard our employees, candidates, and new hires. We understand that this is an unprecedented situation and Fannie Mae is committed to creating protocols for these processes that are agile and conform with federal, state, and local health administration guidance. While the company's operating status for on-site work is currently voluntary, the majority of Fannie Mae's workforce is remote until further notice. We continue to conduct all interviews and onboarding virtually. In addition, all employees who wish to come on site must be fully vaccinated against COVID-19 and enter their vaccination information into a confidential HR system before arriving at the facility, unless they have an approved accommodation. Click here to go directly to information about accommodations.The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.Hiring Manager: Ivan Gonzolo, REF10000G

Keywords: Fannie Mae, Plano , MF Customer Engagement - Customer and Partner Management - Associate-REF10000G, Executive , Plano, Texas