High Risk &; FDT (Fraud Disruption Team) - Risk Management Rep
Company: Intuit, Inc
Location: Plano
Posted on: May 16, 2022
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Job Description:
OverviewCome join Intuit as a Risk Management Representative 2 -
High Risk & FDT (Fraud Disruption Team). What you'll bring: 1-3
years risk, fraud, AML, and financial analysis experience, with an
emphasis on payment processing and commercial/small business
lending. Ability to operate effectively in a gray area where
decisions are made on a case by case basis. Exceptional written and
verbal communication skills and the ability to communicate
effectively with customers and multiple levels of management.
Highly organized with the ability to prioritize workload and manage
multiple responsibilities effectively without losing attention to
detail. Thrives in a high volume, constantly changing, and
fast-paced environment. Consistently demonstrates a positive
attitude and willingness to adapt, pivot, and learn new things. A
commitment to personal high standards and the Intuit values with
the desire and ability to positively contribute to team and company
goals. Excellent written and verbal communication skills with the
ability to translate complex issues to front line agents.
Proficient in consistent decisioning an above average amount of
cases/ loans across all difficulty levels. Operationally savvy,
with an ability to identify and eliminate process friction thus
managing time and priorities for themselves and their team. Working
knowledge of Salesforce, Microsoft Office suites (Word, Excel,
PowerPoint), Google suite and internal system tools.
Education/Knowledge Needed: : Bachelor's degreein (Business,
Finance, or Economics preferred) or equivalent experience. CFE or
CAMs is a plus. High school diploma or GED is required. How you
will lead: Conducts holistic risk assessments of new and tenured
QuickBooks customer accounts (including but not limited to
Payments, Payroll, Capital) with an emphasis on financial and/ or
fraud risk. Analyzes payment processing activity for egregious risk
such as money laundering, collusion, explosive growth, and/or
overextension. Reviews and interprets financial statements,
including profit and loss, balance sheet, statement of cash flow,
and bank statements to determine appropriate risk controls for
customers. Calculates potential credit/financial risk exposure and
quantifies risk assessment for small businesses and commercial
entities. Makes recommendations based on collected data and sound
personal judgment that mitigate financial risk to Intuit. Works
cross-functionally across multiple departments to gain alignment
and apply the best solution for Intuit and our customers. Converses
frequently with customers via phone and email. Foundational
knowledge in multiple areas of risk analysis (e.g. compliance
policies, financial risk, or fraud risk). Uses judgment and
experience to escalate only the most difficult or complex
situations. Manages lower level escalations (internal as well as
external). Explain best practices and ideas on fraud and financial
loss prevention techniques as well as any changes to procedures or
policies to the team.
Keywords: Intuit, Inc, Plano , High Risk &; FDT (Fraud Disruption Team) - Risk Management Rep, Executive , Plano, Texas
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