High Risk &; FDT (Fraud Disruption Team) - Risk Management Rep

Company: Intuit, Inc
Location: Plano
Posted on: May 16, 2022

Job Description:

OverviewCome join Intuit as a Risk Management Representative 2 - High Risk & FDT (Fraud Disruption Team). What you'll bring: 1-3 years risk, fraud, AML, and financial analysis experience, with an emphasis on payment processing and commercial/small business lending. Ability to operate effectively in a gray area where decisions are made on a case by case basis. Exceptional written and verbal communication skills and the ability to communicate effectively with customers and multiple levels of management. Highly organized with the ability to prioritize workload and manage multiple responsibilities effectively without losing attention to detail. Thrives in a high volume, constantly changing, and fast-paced environment. Consistently demonstrates a positive attitude and willingness to adapt, pivot, and learn new things. A commitment to personal high standards and the Intuit values with the desire and ability to positively contribute to team and company goals. Excellent written and verbal communication skills with the ability to translate complex issues to front line agents. Proficient in consistent decisioning an above average amount of cases/ loans across all difficulty levels. Operationally savvy, with an ability to identify and eliminate process friction thus managing time and priorities for themselves and their team. Working knowledge of Salesforce, Microsoft Office suites (Word, Excel, PowerPoint), Google suite and internal system tools. Education/Knowledge Needed: : Bachelor's degreein (Business, Finance, or Economics preferred) or equivalent experience. CFE or CAMs is a plus. High school diploma or GED is required. How you will lead: Conducts holistic risk assessments of new and tenured QuickBooks customer accounts (including but not limited to Payments, Payroll, Capital) with an emphasis on financial and/ or fraud risk. Analyzes payment processing activity for egregious risk such as money laundering, collusion, explosive growth, and/or overextension. Reviews and interprets financial statements, including profit and loss, balance sheet, statement of cash flow, and bank statements to determine appropriate risk controls for customers. Calculates potential credit/financial risk exposure and quantifies risk assessment for small businesses and commercial entities. Makes recommendations based on collected data and sound personal judgment that mitigate financial risk to Intuit. Works cross-functionally across multiple departments to gain alignment and apply the best solution for Intuit and our customers. Converses frequently with customers via phone and email. Foundational knowledge in multiple areas of risk analysis (e.g. compliance policies, financial risk, or fraud risk). Uses judgment and experience to escalate only the most difficult or complex situations. Manages lower level escalations (internal as well as external). Explain best practices and ideas on fraud and financial loss prevention techniques as well as any changes to procedures or policies to the team.

Keywords: Intuit, Inc, Plano , High Risk &; FDT (Fraud Disruption Team) - Risk Management Rep, Executive , Plano, Texas