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Tech Services Manager

Company: Entertainment Services LLC
Location: Plano
Posted on: January 13, 2022

Job Description:

Primary Job Duties:--- Establishes and maintains relationships with Guests, Team Members and vendors.--- Coordinates preventative maintenance schedules on all assets.--- Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed.--- Ensures compliance with company policies, procedures and applicable state and federal laws.--- Oversees and maintains open communication with management and department supervisors.--- Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.--- Follows through in obtaining licenses, permits and certificates where necessary.--- Follows instructions and requests by upper management.--- Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness.--- Performs necessary repairs to rides, attractions, games and equipment as necessary.--- Maintains an organized and clean and safe work area and environment.--- Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures.--- Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.--- Enforces policies and procedures relating to problems and emergencies which occur during business operations.--- Assists with the development and training of Team Members.--- Creates and posts notices regarding policy changes related to the department.RequirementsPhysical Requirements:--- Standing for long periods of time with frequent bending and turning--- Must be able to lift 40 lbs--- Must be comfortable climbing on a ladder--- Must be able to communicate with guests and deliver safety instructionsSpecial Requirements:--- Must be at least 18 years old--- Obtain training certification per company policyStandard Company Expectations:--- Goes beyond the normal expectations without compromising the company mission, vision and values.--- Demonstrates the ability to be courteous and accountable in all situations.--- Responding to guests' special requests in a courteous and accountable fashion.--- Monitors the consistency of the product provided to all guests.--- Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.--- Cooperates with all team members when assigned additional tasks and listens to others with compassion.--- Seeks knowledge from multiple sources and learns from past experiences for future development and growth.--- Maintains appearance and/or uniform standards.Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.

Keywords: Entertainment Services LLC, Plano , Tech Services Manager, Executive , Plano, Texas

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