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Store Manager for Sweet and Sassy Plano

Company: Sweet and Sassy Plano
Location: Plano
Posted on: November 23, 2021

Job Description:

Responsibilities of the Store Manager:

  • Able to role model and train on excellent customer service.
  • Complies with established company policies and standards as related to customer service issues.
  • Provides training for all staff members as needed to maintain store standards and expectations.
  • Maintains a clean, organized, and neat work environment at all times. This includes, but is not limited to: sweeping floors throughout the business day, straightening/stocking merchandise as needed, etc.
  • Provides staff with individual goals/objectives and provide direction for the achievement of stated goals.
  • Implements recognition/reward systems for staff to encourage increased sales of products and services.
  • Evaluates staff performance and provides constructive feedback.
  • Creates policies and procedures that will provide stability in the work environment and consistency of service offerings. Implements marketing programs for sales of products and services offered at Sweet & Sassy. Identifies, coordinates, and implements necessary tools for providing outstanding customer service to internal and external channels to effectively conduct business.*
    • Ensures that each customer receives outstanding service in a timely manner and in a friendly environment. Maintains solid knowledge of all products and services offered by the company to ensure customer needs are met consistently. * Validates and authorizes customer refunds, etc. per company policies and procedures. Ensures all customer service issues are addressed in compliance with company policies and standards.Requirements of the Store Manager:
      • Excellent interpersonal skills
      • Excellent oral and written communication skills
      • Multi-task oriented
      • Creative, motivated self-starter
      • Ability to interact appropriatelyBenefits of the Role:
        • $18-22 / hour
        • Sign up Bonus $300 paid after 3 month
        • Commissions on Booking Parties
        • Employee Discount
        • Paid VacationJob Type: Full-timePay: $18.00 - $22.00 per hourBenefits:
          • Flexible scheduleSchedule:
            • 8 hour shift
            • Holidays
            • Monday to Friday
            • Weekend availabilitySupplemental Pay:
              • Commission pay
              • Signing bonusWork Location: One location

Keywords: Sweet and Sassy Plano, Plano , Store Manager for Sweet and Sassy Plano, Executive , Plano, Texas

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